stayed two nights food was good staff very friendly great time had by all more
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stayed two nights food was good staff very friendly great time had by all more
I nearly cancelled after reading the reviews but am very pleased I didn't. A very good hotel with good clean rooms, excellent food and the staff were very friendly and helpful. It is well positioned for all the amenities and has entertainment every night. there are various shows within walking distance that are also worth considerering. A wonderful holiday with... more
My wife and I stayed in this hotel for 3 nights 29th of June till 3rd of July 2009. We nearly cancelled due to the earlier comments on this site but we were pleased we did not. Our on suite room was clean and comfortable. The staff were excellent, very friendly and helpful. The choice and standard of food was... more
It was my first time staying at the risboro hotel in june, i went with my husband and my young daughter who is only 8 years old. When we entered the hotel the staff on reception were lovely. The room was very clean there was a double bed and a single bed, there was alot of space in the room.... more
I recently went to the risboro on a weekend away and i have to say i was suprised. After reading some of the comments on this site i wasnt sure, but when i got there it was nothing but a warm welcome and a pleasent stay. I was particually happy with the parking the risboro provides a big car park... more
Having stayed at the newly taken over hotel twice in 2008 arrived in May 09 to be given unsuitable rooms, not the ones we agreed therooms were dirty and one room had a faulty lock(not suitable for an 86 year old widow) Asked the one staff member on duty to change the rooms but insisted the lock was good. I... more
On the previous 2 occasions you stayed at our hotel you were given as a valued guests large double rooms instead of singles Prior to your stay a large amount of work was being done to fit smoke alarms to the hotel to bring it up to regulation Also a large amount of rooms were being repainted and recarpeted. We...
This has to be the worst hotel we have stayed in - and we have stayed in many hotels in the UK, Europe and America. It's hard to know where to start.... This hotel is seriously run down. It could be so much better. The location is good and it has so much potential. It appears that there is no... more
We are sorry to read that you did not enjoy your stay with us perhaps you will accept this reply in good faith. Our policy is if a guest is not happy with the room provided we will change it for another. If that is not satisfactory we will find another Hotel or if wanted issue a FULL refund. The...
just back from the risboro after a weekend booked through travelstyle self drive. we have been on many of these types of break as they are great value, £75 for two nights bed breakfast and evening meal, but sadly the risboro is the worst of any we have stayed at. for this price we dont expect hilton or holiday inn... more
Sorry you did not enjoy your stay but please please complain whilst you are and give us a chance to correct the problem. There are signs up asking guests to please inform reception of any problems. We like our guests to be happy. Coplin
We went here for weekend to celebrate a birthday, although we paid £79 for the weekend and this may be a relatively small sum but I would expect some form of cleanliness in the rooms and there is no excuse for that at all if I was paying a £100 a night or £20! There was mould and mildew around... more
As usual i always check our daily log covering to see if any reviewers complained to reception or staff. During your stay you chose not to complain so it is difficult to understand why you stayed in our Hotel for 2 nights under such conditions. Please please if you are not happy with anything bring it to our attention and...
Just returned from our 2nd stay and will be back. Staff resolved small problems that we had with the room as soon as we mentioned it too them,service could't have been quicker if we had done it ourselves. Just the best value for money you could want.Swimming pool is excellent. Couldn't wish for more friendly and helpful staff. more
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