The Grand Hotel, its was lovely, had a great room with balcony overlooking the prom and sea views, lovely place to stay close to the shops and orme, food was self-serve which was very good loads to have, staff were very helpful, only problem we had was the coach company we went with took us 10 hours from swansea never... more

Went with a group of 14 friends with National Holidays. Had read earlier critical reviews so expectations were low. However, very impressed with the location, facilities, and the service was first rate under the supervision of the manager Duncan. Suitcases taken to our rooms on arrival, plenty of choice of food and even though self-service buffet style, waiting staff always... more

we had a fantastic time at the grand,the room was lovely and spacious,we had sea views,the entertainment was better than we expected,in fact it was excellent,the hotel is old,but lovely,the staff couldnt do enough to help,we were spoilt for choice with the food available,we would most certainly go again,well done to all the staff,you do a great job. more

We went with National holidays there were 4 of us and we thoroughly enjoyed ourselves. For the price we paid this hotel was fine, the staff were really friendly and helpfull, especially Paul the Barman he was funny and made sure we got the quality of drink we asked for (thankyou Paul) Go and find out for yourselves, I dont... more

We felt we must write a review having just come home from The Grand yesterday. We totally agree with " GlossopDaves" report and found that every comment he made was totally true. We had a brilliant time. Ok the hotel is old and a bit antiquated but that is more than made up for in the food. We were totally... more

I booked a premier room for 1 night in August, 7 weeks before my Husband and I was due to go, by the internet. Confirmation came saying 'Reservation Status - Guaranteed and paid in full. However after travelling up from South Wales and spending a night in Anglesey first, I switched on my Mobile in the morning to find a... more

we went for a nice bank holiday break and although the staff were efficient, we found they were like zombies and really talked, especially in the dining room, mind you they were probably embarrassed by the state of the food, breakfast was watery, cold and not a lot of choice, very basic indeed, evening meals did not fare any better... more

Having read previous reviews I was alittle concerned over some adverse comments. However, on arrival our cases were promptly taken to our room (while I found somewhere to park.....my only complaint...but soon learned where the spaces were). The room was fairly large, clean and comfortable with a fantastic view of the Bay. Meals were good with a varied choice of... more

As a worker in the hotel, i decided to have a look at what people have to say about the place. In truth, most of what is said is true, but i would like to say a few things myself. Yes, it is old and dated, is in need of refurbishment, the food could be better. But, the staff have... more