We stayed at the hotel for 4 days, and I cannot stress how bad the place is. It is dated, shabby and in need of a really deep clean. Our room was on the second floor, and to get to it we needed to go through the Public Bar and Dining Room in order to get to the lift/stairs which... more

Staff were friendly and helpful. Not all appeared to be trained, some did not seem trained at all. Room was not unpleasant in gedneral, however, some parts were poorly cleaned e.g. behind doors or in less well lit parts of the bathroom. Not my idea of a suite! Food was, by our standards, mediocre and we have had better food... more

We stayed at this hotel approximately 5 weeks ago for two nights and have just returned for another nights stay. I can honestly say that we enjoyed everything about our stay. The staff where very helpful, especially the restaurant staff. We upgraded to a spar room and got excellent sea views from our top floor room. The food is excellent... more

We stayed at “The Ambassador” for a few days this month [March] and feel that the rating in Trip Advisor is about right. Certainly it can be said that people get what they pay for. This can be said about this hotel. Potentially it could be wonderful; it is on a key site on Llandudno promenade with rooms that have... more

Having stayed at this hotel 18 months ago we were disappointed to find it now shabby and in need of much refurbishment. Outside, the windows were dirty and paint was peeling from the walls and window sills. The first room we were allocated (213) was scruffy and outdated, the bedding was torn and the bathroom door hanging off. We then... more

we have recently had a party of 90+ including children for a weekend stay at this hotel after reading reviews on this hotel we were a little concerned as to what to expect . why is it people who like to whinge seem to be the only ones to write reports here goes then this hotel was excellent our rooms... more

My High School was on a tour of Ireland, Wales and England and some of us were put up at this hotel. I was disappointed with the staff as they could not understand english very well or just did not care. My biggest problem was the telephone service. I used a prepaid calling card to make a 16 minute call... more

Had booked the hotel for a party of three couples. No parking available on site, so used sea front, which even in high season is reasonably priced - you only pay for day time hours, with overnight being free parking. Rooms were not available until the stated check in time of 15.30, although this was not a great problem. The... more

stopped at the hotel ambassador for 3 nights in september 2006 for my husband.s birthday and also december for 3 nights rooms with a view were very nice spacious clean and the staff are extremely helpful the meals were varied the only problem we found was that the waiters and waitresses did not speak or understand english very well. the... more