We booked a coach tour with Sunrise, firstly the feeder coach was fine, but on arriving at our holiday coach, that was hired and in a very dirty state, the toilet was permantly locked for the duration of the outward journey. On arriving at the Clarence, we had all cases left in foyer, so we had to take our cases... more

Stayed over Christmas. Only around thirty people staying in the whole hotel so would guess that there are problems. Staff were friendly but overstretched. Each were doing several jobs. Cost cutting? Pleasant staff but worst bit was that there was NO hot water for the entire five day stay there. No apology either personally or by a note slipped through... more

This hotel is bad. You can tell when a hotel is going downhill when they have to fill it with coach parties. We were the only private guests in the place. The rooms we scruffy, and the furniture was old painted chipboard stuff. The 1st morning we attempted breakfast, we were seated with the coach drivers in a seperete area... more

Stopped here in Easter last year. Shower didn't work. Room was small and dated. Another guest complained that his room hadn't been cleaned probably as there was Talcum Powder in his room. He was informed that his room had been cleaned and is was actually flea powder they had put down! Breakfast was poor. Booked this through Internet which said... more

I can imagine not so long ago that the Clarence hotel was a superb three to four star rated holiday hotel in the Victorian seaside town of Llandudno. But today, its Victorian themed side is kept not by clever interior decor, but by the way its been left mostly untouched. Its elevator appears to be the original fitted at the... more