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Belstead Brook Hotel Reviews, Ipswich, Suffolk

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All 23 Ipswich hotels

Belstead Brook Hotel

3.0 of 5
Belstead Road, Ipswich IP2 9HB, England
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Belstead Brook Hotel
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Ranked #12 of 23 hotels in Ipswich
4.0 of 5 stars 252 Reviews
Most recent review
“Very good value, friendly staff”
4 of 5 stars Reviewed 24 May 2013
Mike M Leamington Spa, England, United Kingdom
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252 reviews from our community

Traveller rating
    78
    102
    43
    19
    10
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Families
34
 
Couples
120
 
Solo
16
 
Business
32
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leamington Spa, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Very good value, friendly staff”
4 of 5 stars Reviewed 24 May 2013 NEW

I stayed at Belstead Brook a couple of weeks ago when in Ipswich on business. The fact that I have stayed there before and will be staying again next week probably tells you all you need to know. Whilst the building is old there always seems to be some improvement going on and overall the hotel is very clean with... More

Was this review helpful? Yes
Canterbury, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Second time here”
4 of 5 stars Reviewed 8 May 2013

This was our second stay here, and as tour leaders, we had 23 members of our group with us, all of whom were very happy with the hotel and the service and cheerful welcome we received at reception. Since our last visit a year ago, extensive refurbishment has taken place, which has brightened up the dining room and the bedroom... More

Was this review helpful? Yes 2
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
9 May 2013

Thank you for posting your comprehensive review of your recent return visit to the hotel. We were very pleased to learn that everything went well and that you enjoyed the services and facilities we provided. The team take great encouragement from your kind comments and it is good to know when we get things right. I am delighted that the... More

Wisbech, United Kingdom
1 review
“great place shame about the hotel”
1 of 5 stars Reviewed 4 May 2013

This hotel is set in beautiful grounds and if you like the smell of wet paint that is still tacky, want to flush the toilet in the shower and don't want to eat this is the place for you. I go to the restaurant to be told you must book a table - so I book for 7.30 for a... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
9 May 2013

Thank you for your review. Sorry about the smell of paint, but we sre undergoing redecorations and that is what happens. All food is cooked freshly and to order and I am sorry it took so long. The automated order system indicated there was a 30 minute delay before it was about to be served, not 50 minutes. It always... More

Braintree, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Bargain break”
4 of 5 stars Reviewed 20 April 2013

We have just expereienced our first 'bargain overnight break' at the hotel. We absolutely loved it and thought it was excellent value. We were tempted to stay another night and although we didn't we will most definitely go back in the not too distant future. Our room was brilliant as was the food and service by staff was excellent.......and a... More

Was this review helpful? Yes 4
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
23 April 2013

Thank you for posting your review following your recent stay. We were delighted you enjoyed the facilities and services provided and we look forward to welcoming you back soon. More

Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The Perfect Wedding Reception Venue........”
5 of 5 stars Reviewed 19 April 2013

I am writing this review one week after our stay. We had been visiting a lot of local venues with the view of picking one to stage our Wedding reception. I had visited the Belstead Brook several times in the past and always thought of it to be way out of our budget, so didn't bother considering it. We had... More

Was this review helpful? Yes 1
See 2 more reviews by Roguedriver for Ipswich
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
23 April 2013

Thank you for your comprehensive review of your wedding reception held recently with us and for the complimentary comments about the services and facilities. We were delighted to learn that you enjoyed your wedding reception and that everything went well for you. It is always good to know when we get things right. Your kind comments concerning the staff have... More

Bury St Edmunds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Pleasant enough”
3 of 5 stars Reviewed 14 April 2013

Rang on the day to be told the online price for the Break was not available £10 more and then had to upgrade to get a double. Room nice enough but no nice touches, no bottled water or many teas with the tea making facilities, no tissues. Constant high pitched sound all night from the heating system down the corridor.... More

Was this review helpful? Yes 1
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
15 April 2013

We thank you for taking the time to complete your review of your recent stay and for the constructive comments you raised about the services and facilities you received. We do require at least 24 hours notice for guests making reservations with packages that include flowers. Sorry you were disturbed by the heating system. This will be checked to ensure... More

Essex
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Enjoyed our stay.”
4 of 5 stars Reviewed 11 April 2013

We stay in Room 307 for one night, Saturday into Sunday. Our room was clean but because the paint work needed doing it made it look tired. Our bed was comfortable and with nice fresh clean bedding. I would have liked a small fridge but there was tea and coffee supplied. Our bathroom was clean and didnt smell damp which... More

Was this review helpful? Yes 1
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
15 April 2013

Many thanks for completing a review of your recent stay. We are in the process of a redecoration program which will include bedrooms and am confident that improvements will be recognized. I am delighted you found your room clean and comfortable and the breakfast good. Sorry that all chairs and loungers in the pool area were being occupied when you... More

Chearsley
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good spa facilities didn't make up for other deficiencies....”
3 of 5 stars Reviewed 5 April 2013

The overall impression was that this was a very average hotel, but one that charged above average room prices. The term 'tired' springs to mind. The whole place appeared to be relatively clean but on closer inspection, no-one had really cleaned around the margins, particularly in the bedroom. Breakfast was OK but some fresh fruit rather than a few tinned... More

Was this review helpful? Yes
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
9 April 2013

Thank you for your review of your recent stay and for your constructive comments. All bedrooms are in the process of having the carpets and upholstery cleaned by contractors and am confident there will be an improvement in the rooms. We offer grapefruit and orange segments and apples on the buffet, but other fruit items are normally available on request.... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Another very pleasant time”
4 of 5 stars Reviewed 3 April 2013

It would be difficult not to agree that the Hotel is somewhat tired. However, on what I imagine is a limited budget improvements are being made. The staff as ever were polite, helpful, professional and friendly. Had 2 great evening meals even if they ran out of my choice of main, can't complain as it was replaced at no extra... More

Was this review helpful? Yes 1
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
5 April 2013

We were delighted to welcome you back and that you found the services up to our normal standards. Thank you for your constructive comment on the condition of the hotel and our attempts to implement improvements. We will continue to do what we can and look forward to seeing you in December, if not before. More

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Excellent Spa and Breakfast”
4 of 5 stars Reviewed 26 March 2013

I have recently stayed at this hotel while in the area for business. I have to say that despite the hotel being very dated it has superb facilities, and in particular the gym and Swimming pool area. The gym has a comprehensive range of equipment and the Pool is very large with a fantastic jacuzzi area adorned with mini palm... More

Was this review helpful? Yes
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review
28 March 2013

Thanks for your review and for your positive and complimentary comments about the hotel. We were delighted to learn that the facilities and services we offered met your expectations. We have recently installed new TV services in the hotel. I am pleased that these additional services and complimentary wi fi access are appreciated. We look forward to welcoming you back... More

 
 
Belstead Brook Hotel
Belstead Brook Hotel
4.0 of 5 stars 252 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Swimming pool” (11)
  • “Housing estate” (9)
  • “Very good” (5)
  • “Pleasant stay” (4)
  • “Very nice” (3)
  • “Steam room” (3)

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Additional Information about Belstead Brook Hotel

Address: Belstead Road, Ipswich IP2 9HB, England
Phone Number:
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Romantic Hotels in Ipswich
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Belstead Brook Ipswich
Hotel Belstead Brook
Belstead Brook
Belstead Brook Hotel Ipswich, Suffolk

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Belstead Brook Hotel
Belstead Road
Ipswich IP2 9HB
England
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why? just a little bit if thought needed, take them out of the packaging! damp peeling paint in a very tired bathroom dodgy plumbing.. who has a toilet flush in the bath? bathroom door handle
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