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Holiday Inn Ipswich-Orwell


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#14 of 29 hotels in Ipswich
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3.0 of 5 stars 4 Reviews
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“Clean, comfortable, with very good service.” 25 Mar 2009 - dp54
“Slow but friendly service in this dated hotel” 25 Sep 2008 - SnowWhite78
Call now to book: 877-270-6397 from HolidayInn.com

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What's Near Holiday Inn Ipswich-Orwell

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Holiday Inn Ipswich-Orwell
Havens Ransomes Europark
Ipswich IP3 9SJ
England
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Holiday Inn Ipswich-Orwell
Havens Ransomes Europark, Ipswich IP3 9SJ, England
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Traveller Reviews

Rating summary
3.0 of 5 stars 4 reviews
Excellent
1
Very good
1
Average
0
Poor
1
Terrible
1
By trip type
All (4)
Business (3)
Couples (1)
Family (0)
Friends getaway (0)
Solo travel (1)
[ Date ] [ Rating ]
“Clean, comfortable, with very good service.”
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4 of 5 stars
dp54
Alexandria, Virginia
25 Mar 2009 | Trip type: Couples

We stayed for one night. Check-in was fast, friendly, and efficient. Our room (#2) was on the gound floor and was very clean and generally quiet...large by European standards. Asked for and received additional pillows within minutes of request. The bathroom appeared newly renovated and was large and spotlessly clean. While the room was not air-conditioned, the window opened (with... more

“Slow but friendly service in this dated hotel”
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2 of 5 stars
SnowWhite78
Chippenham
25 Sep 2008 | Trip type: Business

This hotel is located on a busy business park alongside the A14. As such the rooms are quite noisy and you shouldn't bank on a good night's sleep. This hotel is aimed at the business market and that was my reason for staying. Finding the hotel is easy, follow the signs for the Marriott - this hotel must have changed... more

Management response from
HI-IpswichOrwell, General Manager

Thank you for your comments - I am sorry that we did not deliver the best experience possible to you - however I am glad that despite this the staff did deliver excellent customer service. We are continually improving our standards and service and your comments will be used to help us do this.

“Dirty, shabby, noisy business rip off!”
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1 of 5 stars
Jimbo7777
London
12 Sep 2008 | Trip type: Business
1/1 found this review helpful

On arrival at reception, there was just one person there who was on the phone. I waited eight minutes for her to finish her conversation before she said hello. The room was very tired looking: cracked loo, grimy shower curtain, marks on the basin, very old analogue television. Worse it was badly cleaned. In fact it was unacceptably dirty: cobwebs... more

Management response from
HI-IpswichOrwell, General Manager

Thank you for your comments - I apologise that your stay was not to your liking - we take all customer experience feedback both positive and negative very seriously and use it to help improve the service and standards we deliver to our guests. Your comments will help us do this and ensure similar experiences are not had by guests...

“Shame I only had business for 1 day - would have stayed longer”
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5 of 5 stars
popslovesnanny
London
29 Feb 2008 | Trip type: Business, Solo travel

Booked the hotel direct with Holiday Inn, and was lucky to get advance rate even on a Tuesday - so started off really happy. Arrived at hotel and was greeted by warm and welcoming receptionist and checked in. My room was big - and really clean and well equipped - TV channels are a bit strange with ITV2 on channel... more

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Holiday Inn Ipswich-Orwell Also Known As

  • Holiday Inn Ipswich
  • Ipswich Holiday Inn
Address: Havens Ransomes Europark, Ipswich IP3 9SJ, England