We stayed at the HIE Poole fro 3 days last week. on arrival there were no problems with the check in at all. The room was on the 3rd floor 322 nice and spacious as you would expect from a Holiday Inn Hotel. Although the room did look a little tired and the nets on the windows had holes in... more

I have stayed in many Holiday Inns Express Hotels over the years( Priority Club Member), so I know what to expect, but sadly Poole didnt meet my expectations. The room was badly in need of a refit, tired bathroom, worn carpets, holey curtains just isnt up to the usual HIE standard.The soap dispenser was empty when we arrived, I heard... more

We stayed there few times, last time in April. The staff were polite and helpful. Rooms are simple, but have all one needs: comfortable bed, telly, AC, good shower. Buffet breakfast - also enough variety to satisfy all members of family. My husband went first for breakfast with our 4 month old son and was nicely suprised when a member... more

Arriving back in Poole at around midnight, we needed somewhere to stay close to the ferry terminal. Although it was nearly midnight there was still plenty of life in the bar. We were not disturbed in our room however. We booked a room for 3. The requested third bed was not made up, which was a shame, but was otherwise... more

We arrived at the hotel too ealry to check in but the receptionist was more than happy to let us leave the car in the car park whilst we went and explored Poole. We went back and checked in later and were allocated our room on the 1st floor. The room itself was comfortable and spotlessly clean. We used the... more

We choose this hotel as my wife wanted to be near a swimming pool (its right next to the hotel) and we needed parking otherwise would have gone for the du vin. We are non smokers so imagine our shock when we were allocated a smoking room on a smoking floor. When we asked to change the Reception told us... more

My experience of this hotel is one of utter shock, We had people banging on doors at 03.00hrs saturday morning then 03.30 sunday morning and shouting foul language. My son telephoned to speak to the manager, but was told he was too busy to take his call at the moment and he would call back, but he never did. The... more

Lovely hotel as you had no problem checking in- or checking out- Lots off people from all over where staying at the hotel which is really good for tourism as out off season. Staff done this hotel proud as would help you whenever required. Great location beside bus and train station and swimming pool next door. Had not been to... more

We knew the hotel was there from previous visits. This was the first time we used the Holiday Inn Express in Poole. We got a good rate of only 54 pounds - during Christmas week! The room is what you expect, not large but well done. Very Clean, good television channels, and comfortable. The staff was outstanding during our visit.... more