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| restaurant | Distance | Rating |
|---|---|---|
| Sands Brasserie at The Sandbanks | 0.3 mi 0.4 km |
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On Sunday Jan 31st we booked a table for 5 for Sunday Lunch, it was my sons 40th birthday and hoped for something a bit above the norm, but unfortunately it was not to be. This hotel has always had the perfect view and since the refurb is still perfect, the new restaurant is very comfortable and quite frankly if... more
We stayed at Harbour Heights for a weekend, mostly because we love the views from the hotel's bedrooms and terrace. The weather forecast was terrible - and correct. The wind blew and we thought the roof was going to blow off during the first night but all was OK in the morning. We drove around Poole Harbour and Sandbanks and... more
Liz – Thank you for your review. As I am sure you appreciate we have no control over the weather, but I am pleased that we were able to accommodate your request for a room move on your second night to minimise any possible disruption to you. As mentioned, many of dishes in our restaurant are based around locally sourced...
We recently had a celebration wedding lunch at the Harbour Heights, the lunch was fantastic, the quality of the food was excellant, the service spot on. All the meals arrived together (there were 22 of us) and the staff were faultless, what a lovely experience. We also stayed over for a night, the room was clean, bit small, but the... more
Cherries2009 - thank you so much for taking the time out to review our hotel after your celebrations. Your review is really appreciated and it’s always so nice to hear positive feedback. We look forward to welcoming you back to the hotel and wish you every success in your new lives together.
we have just returned from three nights at harbour heights hotel and found it a wealth of hospitality encasing high standard of accommodation and excellent crusine served by professional and friendly staff m& j larner essex more
Dear georgejohn67 thank you for your review and positive comments. We fully appreciate the importance of our staff to the business, it is always nice to hear that they are appreciated and that you found them friendly. The Harbour Heights is well known for its cuisine, our Head Chef prides himself in preparing high quality dishes prepared with seasonal and...
We stayed for 3 nights at the harbour heights hotel. We took advantage of the 3 nights for the price of 2 offer staying in a family room. This made the cost of the stay a little more affordable. If we had payed the full price we would have felt the hotel was overpriced. Staff were friendly and room was... more
rzp1977 – Thank you for your comments. Obviously we are disappointed to hear that you consider the hotel to be overpriced as many of our guests comment on the Harbour Heights being exceptionally good value for money. Admittedly The Harbour Heights does not cater particularly well for children as it is a Boutique hotel, our sister hotels (The Chine and...
We returned yesterday from a 3 night stay at Harbour Heights Hotel. On arrival we were made to feel very welcome by the receptionist with a quick and easy check in. Our room on the second floor was lovely spotlessly cleaned with the most stunning and beautiful views I have ever seen. We ate in the restaurant one evening and... more
Dear P0ppyd0g – thank you for your kind comments, it is always nice to read positive reviews. We are so pleased that you felt so welcome at The Harbour Heights and enjoyed your stay. The Poole area offers so much to see and do, not to mention that the unique views from the hotel terrace can keep you occupied for...
I have visited The Harbour Heights on many occasions for lunch, mainly during the weekend, with my partner and his family. I must say over all the experience was very pleasant. The food, especially my starter, was presented in a nouveau cuisine style which was very pleasing to the eye and tasted wonderful. The subtle flavours really complimented eachother. For... more
LittleLadyNewForest – thank you for your review and feedback. The foliage seems to have grown especially quickly this year, which is a shame because as you quite rightly say the view is breathtaking. Thank you also for your comments regarding the waiter, this is not acceptable and has been flagged to the team as an urgent training need. Overall though...
Travelled to the Poole area to attend a charity event and the Harbour Heights hotel was all that was available for one night, on the date we required My partner booked the hotel on the internet and paid up front, but on arrival to be requested his card details and presented with a bill. After a difficult conversation with the... more
Oh dear, Limehouse1, you certainly seem to have caught us on a rare bad day. It is obviously very disappointing to read your review and to realise that one of our guests felt so dissatisfied with their stay. However, we remain grateful for your comments and constructive criticism as this helps with on-going training and development. I hope that perhaps...
I read all the reviews on the Harbour Height Hotel - and was not looking forward to the wedding i was attending last weekend. All i can say is there must be 2 Harbour Heights - as the hotel i was at was amazing. The staff (yes alot were eastern europeen - i know that gets some peoples backs up)... more
Well they say the things you do not look forward to, can be the best and Shawfire it certainly seems as though this is true of your experience. The Harbour Heights has a great reputation as a wedding venue, with our wedding organiser Beverley and her team giving 100% - or more – every single time. I am pleased that...
beautiful views that feel magical, Rooms are compact but fine. Nightmare that you have no 'do not disturb' signs and can't lock them so house keeping came in twice to all 3 rooms our friends and I stayed in. The most shocking was the rudeness of the manager and the fact that they ignored our orders, were reluctant to seat... more
Hector, I was very sorry to learn of your recent disappointment when visiting our hotel but thank you for your frank review. I do assure you that we do read all reviews, good and bad, and take on board all comments made. I would have liked to have had an opportunity to sit down with you at the time of...
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