had an unexpected night in Poole having missed a ferry to Jersey. looked for hotel at short notice and was pleased to find not only was a double room available, but at reduced cost due to late booking. Upon checking in, as it was our first stay at the hotel we were upgraded to a sea view with balcony which... More

The hotel is in a fabulous location on the sea edge. We found all the staff at the hotel helpful, polite and welcoming. We had a delicious lunch on the terrace overlooking the sea with cocktails to follow. Although we didn't use the pool and spa they looked lovely. The sea views from our deluxe double room with balcony were... More

Another trip to the haven and another lovely afternoon sat on the terrace beside the sea. It truly felt like we were sitting somewhere abroad whilst supping drinks, eating the most beautifully presented food, served by very unobtrusive and professional staff. Nothing was too much trouble. I can agree however with another review that says the bar staff need some... More

We booked this less than 24 hours before we due to arrive so got a very good rate. The hotel sits right at the tip of the Sandbanks peninsula, next to the chain link ferry over to Studland so has sea views on 2 sides. Being right at the mouth of Poole Harbour there is always something to see as... More

Or parents celebrated their diamond wedding anniversary last weekend at the Haven Hotel with a family meal for 12. All the staff were truly excellent and both polite and helpful. My mother has serious food allergies which were accommodated without fuss but with a great deal of care. The whole experience was wonderful and we were very glad we picked... More

We have eaten in the La Roche restaurant on numerous occasions and always been very pleased with the service, the food and the environment. Our recent visit started by being greeted by the sight of a rather scruffy looking pair of lift doors as one enters the main hotel lobby; you can't miss them! A very poor impression to make... More

I have been to the Haven Hotel many times, over many years. My review relates solely to the bar in the circular lounge. I have noticed that the service is getting poorer and poorer as time goes by. Nearly always run by what appear to be badly trained staff, in a very muddled kind of set up. My visit today... More

It was a sunny day ( yes I know rare) and we walked along the beach to The Haven. We got seated outside and sat admiring the wonderful view. It was like sitting aboard a cruise liner watching all the boats and naturally the ferry as well as The Condor going by. An idyllic place for lunch in this weathwer... More

We stayed here for three nights during half term. Whilst the hotel could do with a lick of paint in places the location, view and staff more than made up for this. The staff were helpful, extremely polite and welcoming - from the receptionist to the cleaners. We had a wonderful three course meal in the restaurant on our first... More