This hotel is tired and not good value. The rooms are in need of refurbishment - the TV didn't work and clearly hasn't for a while. I suspect that other guests couldn't be bothered to complain. The staff are friendly enough but they aren't well managed. Breakfast starts at 6.30 but it took over 10 minutes for anyone to offer... more

We decided to have a 2 night Easter break at this hotel, and without a doubt it was by far the best hotel we have stayed at in the UK, catering especially for families, however it does appear to cater well for business during the working week. Everything from the smooth check in, service, clean room (executive and recommended), swimming... more

Easy to find for tired bank holiday travellers... an amazing check-in (fast, friendly, accurate and welcoming)... quality room service in the evening... comfortable, clean room... on-time wake-up call... great breakfast in the restaurant with a wide selection of food... fast, efficient check-out. You can always trust a Holiday Inn! more

It's Easter holidays at the moment, and the kids and I had decided to tag along to Somerset (Taunton) for the 2 days he was there. We chose the Holiday Inn Express, as this was a last minute booking, and the hotel did not disappoint! The hotel is located in a business park, off the M5 motorway (can't hear the... more

The reviews for this hotel have been a bit mixed but we found it fully met our expectations for a comfortable stopover on our journey. We had a clean comfortable room & bathroom with normal Holiday Inn set up. Check in efficient. Breakfast was fine. Good value with some of the offers on at the moment. We enjoyed the pool,... more

Sunday in UK hotels is a bit of a dismal experience. This was no exception. Few staff around and a sense of gloom. I asked for a quiet room and as the room booked for me was close to the motorway slip road they gave me another. I'd just settled in when a family arrived next door and could be... more

Built on a retail / business park amongst offices, a supermarket, bowling alley, cinema, etc. This purely functional hotel is on a major motorway junction with most places in the southwest of England within easy reach. But, it must rank alongside its low budget cousins as a classless, characterless, almost sterile type of hotel that can be found up and... more

Stayed here due to its location being just off the M5. Also wanted to stay somewhere with a pool. Booked a Deluxe room which came with toiletries, slippers, dressing gowns, stocked mini bar, double bed and large sofa bed. Room was very clean, bathroom was very nice with large deep bath, very clean. Everything worked, bed was very comfy with... more

Once again I needed a room at short notice for the West Country. Holiday Inn was the closest to where I needed to be (found via Trip Advisor) so I booked via the Holiday Inn website. Quick and simple. I arrived late and the member of staff on the front desk was a newbie and delightfully falling over herself to... more