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Best Western Rose And Crown Colch


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Reviews you can trust

58% Do not recommend
3.0 of 5 stars 23 reviews
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3 of 5 stars
Peterborough. United Kingdom
10 Nov 2009

Stayed for one night on November 7th. Room was passable but phone connection too big for socket. Brochure states 24 hour room service but surly night porter insisted information wrong, that it wasn't his job to provide room service. As a three star hotel I believe this is a requirement. Hotel quite charming but wouldn't return on this principle. Brian... more

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1 of 5 stars
Hampshire
31 Jul 2009 | Trip type: Family
1/1 found this review helpful

Why is Colchester so poorly provided with accommodation? The Rose and Crown was the most conveniently located hotel for our purposes, and from its promotional material it seemed inviting. In fact, we found the service sloppy and even off-hand and the quality of the accommodation extremely disappointing. We were in the main part of the hotel, which has one historic... more

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5 of 5 stars
London
10 May 2009 | Trip type: Couples
1/1 found this review helpful

I chose this hotel on a price basis first. I had read the reviews on trip advisor and they were not too worrying. This is a good hotel. Parking is secure. The staff are friendly and helpful.We arrived as a wedding was going on but staff were still attentive. The room was spacious and very clean. The bar area was... more

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4 of 5 stars
UK
9 May 2009 | Trip type: Couples
1/1 found this review helpful

we had one night here in an executive room the food in the bar was good, the staff were beyond helpful (particularly lorraine on reception who couldnt do enough) the room was clean, bright and just as it should be I wouldnt hesitate to recommend it, and the history of the place is fascinating (Did you know there was an... more

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2 of 5 stars
burnley
8 Mar 2009 | Trip type: Business
1/1 found this review helpful

Had a one night stay as daughter had a university interview, looks very quaint from outside. Reception staff abrupt and unfriendly, we were right at the back of the hotel which is some walk, we had booked a twin room but found we were in a double when I queried this was told there was nothing they could do. Room... more

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4 of 5 stars
Woking, United Kingdom
13 Jan 2009 | Trip type: Business, Solo travel

Checked in for one night on a business stay. Very pleasant reception and bar staff and a nice bar. My room was on the second floor, was larger than expected, clean and modern. Bathroom was big and hygenic. Bed was comfy. Thats all you need for a business stay really. One thing to remember it is an old building with... more

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4 of 5 stars
guernsey
23 Oct 2008

Nine of us got together for a 30 year reunion since our University days. We could walk to campus from here and a climb up the hill into Colchester. The rooms were mixed with some better than others. We stayed in the old part of the hotel which was comfortable and cosy. Other friends stayed at the rear of the... more

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1 of 5 stars
Notts
5 Oct 2008 | Trip type: Couples

This pace should be good; a 14 Century old coach house in the Oldest recorded city in England..... But the hotel disappoints on every level, poor catering, cutting costs, noise, lack of comfort, poor attention to detail, unfriendlyness of staff, no outside facilities, poor parking, lack of hot water.... the list could go on. Probably the worst hotel I have... more

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2 of 5 stars
Fareham
29 Apr 2008 | Trip type: Business, Solo travel

A very pretty hotel - all tudor beams etc as would be expected from a fourteenth century building, however this did mean that the floorboards outside of the rooms creak VERY loudly whenever anyone walks by. It is also very poorly soundproofed against the traffic which goes by on all sides. I accept that there is probably little that the... more

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1 of 5 stars
London
22 Mar 2008

Extremely rude staff. We tried to cancel a night because of our car breaking down, and they basically said 'we don't care'. When I mentioned customer service, they also mentioned they didn't care. Having worked with the hotel industry, I've never spoken to such unfriendly and uncaring staff. I would not recomment if you are looking for good and kind... more

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Best Western Rose And Crown Colch Also Known As

  • Best Western Hotel Colchester
  • Best Western Colchester
  • Colchester Best Western
Address: East Street, Colchester CO1 2TZ, England