We just spent 4 nights for our Honeymoon in an amazing one bedroom Lodge called Chiffchaff. When we arrived we were a little disappointed at how small and how close our lodge was too our neighbour but the minute we stepped inside all our initial feelings just went away. The lodge itself was so cute with everything we could possible...
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Thank you for your review. I am sorry to hear that you were disappointed on arrival, the layout of the lodge can appear deceptive. Our lodges are angled away from each other and south facing and I am pleased to hear that you discovered that the lodges at the Tranquil Otter are secluded from others.
We are pleased that you...
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Just got back from the Tranquil Otter after our stay over new year for a little honeymoon. As everyone has said it is the most beautiful special peaceful place. The lodges are immaculate, and the hot tub is perfect. What better way to start our new married life and 2012 than sitting in a hot tub sipping champagne.
The little...
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Reviewed 11 January 2011
Happy New Year and thank you for your review. We are pleased that you enjoyed your Honeymoon at the Tranquil Otter and that like Dave the swan you are making your own plans.
We have a lot of mute swans at the moment, RSPB man who visits once a month counted 34. It is great to sit in the hot...
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Third visit to Tranquil Otter, and still enjoying the visits.
Different lodge for us this visit, we chose Arctic Skua, this is a lovely cosy lodge.
Still cared for to the high standard of the other lodges, I noticed this time the "little things"
What a treat to find small toiletries to sample in the bathroom.
We noticed the change...
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Reviewed 15 December 2010
Reviewed 15 April 2010
Happy New Year. Thank you for taking time to write a review, like you we have many regular guests and Nick and are pleased that you noticed the improvements that we are making to the lodges and the site generally. Whilst it is always great to take a break in the main holiday season, many of our guests, like you,...
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We stayed here in October 2011, very nice place it had been recommended by friends years previously.
The lodge has everything you require for a self catering holiday, hot tub was great.
We were woken up one night by noisy neighbours but we spoke to owners who sorted it out, which was good as when you are paying this type...
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Thank you for writing the feedback. We do like to welcome all our guests and do stress the point about sound carrying over water. We also like to make sure all our guests get the best possible experience at the Tranquil Otter and ask that you alert us to any disturbance, which you did. Thank you for this and I...
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This was our second stay at the Tranquil Otter and once again we weren't disappointed. We stayed in the Chiff Chaff lodge which was spotless and very comfortable. We had our own personal jetty where the rowing boat was moored.
We had regular visits from the local ducks, the swans and occasionally the resident (and very friendly dog) Leah.
We...
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Stayed at the Tranquil Otter for four nights, married at Gretna whilst we were away. Had a fab time, really enjoyed the hot tub and the beautiful location. Had a go in the rowing boat which was fun. Our dogs loved the walk around the lake. The staff provide an excellent service we had a minor issue but it was...
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Thank you for taking the time to write a review. We are sorry that you found the bed uncomfortable and you did bring this to our attention. We appreciate this very much, as it does provide us with an opportunity to resolve the matter. In this case we did provide a bed topper, which helped. Two of our one bedroom...
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Have been to the Tranquil Otter 7 times now, and this visit was our first to a two bed lodge (The Egret). It was AMAZING ... hot tub, three toilets, sauna, free standing bath and, oh, the tranquility :-) Sipping champagne cocktails in the hot tub under the stars was just the best feeling ever - we came home so...
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Reviewed 16 May 2009
Dear Susan and Moira, Thank you for taking the time to write a review and for your feedback on our Egret Lodge for tripadvisor users. We do all we can to ensure that the lodges are well prepared for all our guests and that we deliver what is says on the tin. We do look forward to welcoming you again....
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We have just returned from a week at the Tranquil Otter which certainly lived up to the name! The best part for us was the fact that we had finally found somewhere luxurious for us and which welcomed our two dogs. They loved the daily walk around the lake, and the visits further afield. It was also great to be...
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Thank you for your feedback. We enjoyed having you and your well behaved dogs. This part of the country is dog friendly in the true sense. The local pubs also welcome well behaved dogs and we do have rules, and like to make it easy for our guests to enjoy their holiday with their dogs. We are pleased that you...
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We have just returned from 3 nights at the Tranquil Otter, where we spent our Honeymoon. The lodge was immaculate, well equipped and very private. The hot tub was fantastic and we used it daily and at night time also. We were greeted every morning by ducks wanting bread and a pair of swans with their eight cygnets, beautiful. We...
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Thank you for your review. We are pleased that you had a lovely time, especially important on your honeymoon. The Tranquil Otter is used as a base by some of our guest to explore the Lake District and Southern Scotland, particularly Gretna. If you do have the time to stay in and around y our lodge then you will see...
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Just spent four nights here and had a lovely, relaxing break. The lodge was very clean and modern and the views out onto the lake from the living room and bedroom were amazing. The fact that each lodge has it's own rowing boat was a nice touch, and it was fun to take the boat out onto the lake and...
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Thank you for taking the time to post this review. Arctic Skua is a lovely lodge and it is great for people reading Trip Advisor to get an external perspective on the setting - the lake, woods and boat.
We do apologise about the problem you experienced and you were very generous in your response. We would give you five...
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