Booked in late on our way back from Western Scotland and found this hotel in the middle of the town centre of Carlisle. Couldn't have picked a better one! Receptionist very friendly and helpful. Choice of staying in the old palacial grand or newer annexe. Chose annex and the room was excellent with Sky TV although a littloe small for... more

I stayed at the crown and mitre for 2 days, once we found it the parkin at the back of the hotel was fine plenty of spaces.The staff at reception were helpful, the waitin on staff were quick to take our order and bring us our drinks.I enjoyed the breakfast plenty of choice hot and cold. The bedroom was small... more

I've stayed here a few times when working in City Centre. Its very obvious that there have been recent improvements - new Manager, I believe. The room I was given had been recently improved, new TV/DVD (with Sky Sports & Freeview) and decorated. Whole Hotel seems to have been given a good clean! Previous comments re finding car park -... more

Stayed here midweek for 3 nights and found the hotel to be more than adequate. The location is perfect for the city centre. You are right in the middle of all the shops and there are a few restaurants quite close by which is very handy. The car park is extremely difficult to find (my satnav didn't find it at... more

Stayed here midweek and found the hotel to be more than adequate. The hotel is probably one of the better ones in Carlisle but at same time is no 5 star palace. I had one of the executive rooms in the annex block across the courtyard. This was well kept not my taste but I guess many would like. My... more

I booked this hotel for myself and my parents to stay after a trip to Leeds as we had to make our way back to the boat at Stranraer the following day and this seemed like a good mid point to rest for the night. When on the hotel website and looking at pictures, I booked our rooms with the... more

Good points: Many features remain from when hotel was beautiful Big, clean room Location Good supply of towels, basic toiletries and tea, coffee etc Bad points: Impossible to find car park (even with SatNav) All of hotel unbearably warm Pool grotty Wireless didn't work I asked for breakfast in my room in the mornng but didn't get it as I... more

First the good points. Although some in our coach party complained their rooms were small, ours was a bright, well appointed room and personally I found it hard to fault. The plasterboard wall between our room and the neighbours was a little too thin but that's usual where as in this case an Edwardian hotel's large rooms have been split.... more

I have stayed in this hotel several times, most recently Oct 2007. It is probably not a hotel I would have selected myself, but is one booked for me as part of a regular business trip to Carlisle. However I have requested to go back there on a number of occassions, rather than to the out of town alternatives, due... more