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All 12 Bedford hotels »

Bedford Swan Hotel

4.0 of 5
The Embankment, Bedford MK40 1RW, England
Hotel amenities
Ranked #6 of 12 hotels in Bedford
4.0 of 5 stars 189 Reviews
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189 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Comfortable and clean(5)
  • Staff were friendly(5)
  • Swimming pool(5)
  • Standard room(4)
  • Afternoon tea(3)
  • Same time(3)
  • Evening meals(3)
  • Many people(3)
  • Wedding breakfast(3)
Traveller rating
    81
    51
    21
    22
    14
Only show reviews for Family (23) | Couples (66) | Business (57)
Date Rating
speno1
Kettering, UK
Reviewer
5 reviews
8 helpful votes
3 of 5 stars Reviewed 14 February 2012 NEW

We attended a wedding at The Swan Hotel, on arriving we along with most of teh other guests were turned away from the car park as it was full. Even though they knew that there was a wedding and another gathering happening they had not reserved parking for guests. When checking in one guest was told that you had to... More

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SamanthaSaul
Kingston upon Thames, United Kingdom
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 12 February 2012 NEW

Fantastic Suite, with great amentities and great view of the river, although it was a bit of a trek with luggage and a two year old in tow whilst pregnant!? We chose this hotel for the 'Spa' features it had advertised, which was a bit of a let down as the pool was very small, the Jacuzzi was absolutely freezing... More

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Alimegs
Airdrie, United Kingdom
Contributor
13 reviews
8 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW

A nice hotel where communal areas are full of character and the bedrooms modern and comfortable. This hotel offers good value for both business and leisure customers. The only disappointment for me was the breakfast. Both my colleague and I agreed the sausages were awfull and there was not a large fruit selection. More

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psgnic
Bristol, United Kingdom
Contributor
19 reviews
6 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

I booked a luxury room for one night for £89 through laterooms & ,check in was easy and friendly,first impressions were good although I had to ask where reception was because I didn't spot it when I came in from the car park,they charge £5 a night to park which is a lot cheaper than the normal price and I... More

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claudio c
Worcester, United Kingdom
2 reviews
3 of 5 stars Reviewed 11 February 2012 NEW

Arrived on a cold sunday afternoon, parked in hotel carpark and found they charge £5 per day parking fee for residents. Non Residents£10 per day This was so disapointing, why should residents have to pay extra for parking? Room was small, and cosy with view of river.( Bright colour scheme) No biscuits with tea and coffee facilities was disappointing. No... More

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Jean1933
Merseyside
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 9 February 2012

This old style hotel is in a lovely central location, right next to the river in Bedford. I stayed for 1 night last weekend and found the staff, very helpfull and the room very clean. Altogether a lovely stay in a good location. Thanks to all the staff. More

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Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
10 February 2012

Dear Jean1933 Thank for your positive feedback, I am really pleased that you enjoyed the hotel. We hope to see you again soon. Dominic More

Flump77
London, United Kingdom
1 review
3 of 5 stars Reviewed 6 February 2012

My first impressions of the hotel were good, but once you get into your room (and feel like you've walked back in to 1987) you start noticing lots of little rough edges around the hotel (such as the alarming colour scheme in the ladies bathrooms on the ground floor!). I think I must have had the same room as one... More

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Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
7 February 2012

Thanks for your feedback, I agree the ladies toilets on the ground floor are out of date and have scheduled for them to be redecorated in the next few months. We are trying to find out what the issue is with the fluctuating water temperature in this room and are sure we will find permanent solution, often in such an... More

Jennifer W
Birmingham
2 reviews
4 of 5 stars Reviewed 4 February 2012

We stayed with the 'taste of the Bedford Swan' package which included a 4-course dinner. The food was lovely and the restaurant staff were very helpful although they seemed a bit confused by the fact that dinner was included in our package. The room was also great- the bed was comfy and we had a great view over the river... More

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Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
7 February 2012

I am really pleased to read that you enjoyed your recent stay on our "Taste of the Bedford Swan" package. This is an offer we run in the winter each year which proves to be very popular. I will of course address the point in regard to the confusion in the Restaurant. Thanks for taking the time to write a... More

GeoffR
Leeds, United Kingdom
Top Contributor
74 reviews
55 helpful votes
4 of 5 stars Reviewed 1 February 2012

What a tremendous improvement since my last, rather unhappy, visit. Following a run of poor reviews in the middle of last year I noticed a run of significantly improve reviews and so visited the River Room once again to see what had changed. I'm glad I did. The setting is lovely, if you get a window table you could look... More

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Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
8 February 2012

It's great to read such positives, particularly when you have had a poor experience in the past. You certainly sound passionate about your food and I know the team here will be very pleased to read your fantastic feedback. We hope to see you again soon. Thanks for your comments Dominic More

Sarah N
Maidstone, United Kingdom
Senior Reviewer
6 reviews
2 helpful votes
3 of 5 stars Reviewed 30 January 2012

We stayed for 2 nights over last weekend as we were attending an event at the same hotel. We had no trouble finding a parking space in the hotel car park, and signs were clearly displayed at the parking was £5 a night for residents, when we checked in we put our car registration in their parking system and parking... More

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Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
8 February 2012

Dear Sarah N, As ever I am always pleased to receive feedback from our customers so we can truly focus our efforts on the points that matter most. It sound like in the main you really enjoyed your visit, however I will pick up on the points with my team you have raised with regard to the Chlorine levels, shower... More

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