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Best Western Cresta Court Hotel


Hotel class 3.0 of 5
Church Street, Altrincham WA14 4DP, England
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Reviews you can trust

57% Do not recommend
3.0 of 5 stars 76 reviews
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By trip type
All (76)
[ Date ] [ Rating ]
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1 of 5 stars
UK
7 Oct 2009 | Trip type: Family

This was undoubedly the worst place I have ever stayed!!!! The staff are friendly and the check in was efficient but that was it - the car parking is a joke as many cars are parked over 2 spaces. The room was appalling - it was tiny - no room to store suitaces etc considering we were using the hotel... more

Management response from
DirectorAltrincham, Owner

Thank you for taking the time to write such a detailed review. I am very sorry that you did not have a good stay with us. I thank you for praising the staff at the hotel and I am pleased that at least one part of the transfer was handled correctly. The room you booked was double room and is...

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3 of 5 stars
Yorkshire
3 Oct 2009 | Trip type: Couples

We have stayed in the cresta court many times. Usually at least twice a year before going on holiday as its only about a 10 min drive from the airport.After parking our car we checked in and went up to our room on the 1st floor - as soon as you openend the door the smell of smoke hit you!!... more

Management response from
DirectorAltrincham, director owner

Thank you for your comments. I really wish that we could thicken the bedroom walls in all the bedrooms but it really is not possible with out a rebuild. Staying on a Friday or saturday night can get lively with the party nights and events we hiold each week. I can assure you any other day of the week finds...

Too noisey
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3 of 5 stars
Leeds/York
1 Oct 2009 | Trip type: Couples

This hotel is great - if you dont fancy getting any sleep. We stayed the night before an early flight as the hotel is really close to Manchester Airport. The hotel is perfectly fine with regards to quality, cleanliness and room facilities the restaurant is also very reasonably priced and the food is really good. The bad side is -... more

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3 of 5 stars
Shropshire
21 Sep 2009 | Trip type: Couples

As with all "cheap & cheerful" hotels, you get what you pay for! We paid £70 for a 2-night stay at the Cresta Court Hotel (inc. Breakfast!). It's very reasonably priced, rooms are clean and tidy, if a little dated now. Noise is a bit of a problem, we were staying on the 3rd floor and the Music (Fri &... more

Management response from
DirectorAltrincham, owner

Thank you for your cheerful comments on the hotel. Good news is that atfer reading the reviews about outdated rooms the third floor rooms have been redecorated and we are half way throught the second floor. The suites have all been refurbished and the first floor will be completed by the end of January 2010. Car parking is busy on...

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4 of 5 stars
Bristol, England
20 Sep 2009 | Trip type: Family

The staff at Reception were really friendly and helpful and gave lots of good advice. We booked two rooms; they were clean and adequate for our needs (an overnight stop) but the view from the window was drab and there was not a great deal of space. We ate in the restaurant - 'Detorri's (Italian) - food was excellent and... more

Management response from
DirectorAltrincham, Owner

Its great to read a review will so many positive comments. When booking again with us mention that you have stayed before and please ask for me as i like to see guests who take the time to comment on their hotel experiance. The drab window view I will look at but not really sure what I can do. Hope...

Great for us
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4 of 5 stars
Keighley, United Kingdom
7 Aug 2009 | Trip type: Family
1/1 found this review helpful

We stayed here for one Monday night in July. We are a family of four and decided to use the hotels offer of one night stay with on site parking and airport transfer. Our holiday was for two weeks. Despite the moans on previous reviews we found nothing wrong with the hotel. Check in was hassle free and on arrival... more

Management response from
DirectorAltrincham, Director

Thank you for your comments. I hope you will use the hotel again and as a returning guest you will be entitled to a reduced rate the next time you stay with us when booking direct with the hotel. Duncan Stewart

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1 of 5 stars
Wiltshire
25 Jul 2009 | Trip type: Couples

Appalling room which was a single with a double bed in it. This hotel is geared towards Weddings and parties not paying guests - hence lots of disturbance until very late. This hotel has got progessively worse over the last few years - luckily I haven't had to suffer it often. This was the last time and never again. Don't... more

Management response from
DirectorAltrincham, Director

Thank you for your comments. Our standard double rooms are perfect for a one or two night stay. I regret that due to the building type we can not alter the room size but we furnished these rooms to be as comfortable as possible. We have found that compared to a lot of four and five star London hotels our...

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3 of 5 stars
UK
30 Jun 2009 | Trip type: Business, Solo travel

Hotel clean and room was comfortable. Not far from the town centre and rail station. Staff were friendly (although room for improvement for those in the breakfast room in the mornings - please smile at least). Used the internet facilities. The internet room is not very comfortable. Chairs are worn and don't adjust properly. Get some new ones please! The... more

Management response from
DirectorAltrincham, DIRECTOR

Thank you for your comments: I agree we must do better: New chairs odered for the internet room. Staff in breakfast room to smile more. I will investigate the food issue as this is not an area I have many issues with. Have read and I will make the changes thank you for your honest and constructive comments. Duncan Stewart

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4 of 5 stars
Galway, Ireland
23 Jun 2009 | Trip type: Couples

Stayed here for a wedding in the hotel in March 2009, overall happy with the hotel. Location is great if flying in to manchester airport, it is only about 10 mins drive away. The hotel is very easy to drive to and very well placed for walking into Altrincham which we did each morning for breakfast as we got a... more

Management response from
DirectorAltrincham, DIRECTOR

Thank you for your comments. I do wish we could make the rooms bigger but this is not possible due to the building construction. We do have larger rooms available that do offer more space and enahnaced bedroom facilities. Next time use the swimming pool and we have free passes at reception. DUNCAN STEWART

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4 of 5 stars
Mossley Lancs
7 Jun 2009 | Trip type: Business, Couples

We chanced upon this as a bargain "stay and fly" hotel for Manchester Airport and as it was such good value decided to ignore one or two negative reviews. Boy are we glad we did, we had an absolute lovely relaxing night here setting our holiday flight off to a perfect start. The staff were 100% friendly efficient and could... more

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Best Western Cresta Court Hotel Also Known As

  • Altrincham Best Western
  • Best Western Altrincham
Address: Church Street, Altrincham WA14 4DP, England