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Copthorne Slough - Windsor


Hotel class 4.0 of 5
Cippenham Lane, Slough SL1 2YE, England
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Reviews you can trust

60% Recommend
3.5 of 5 stars 96 reviews
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By trip type
All (96)
[ Date ] [ Rating ]
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4 of 5 stars
York, UK
30 Oct 2009 | Trip type: Family

Was slightly apprehensive after reading some of the reviews, but the hotel was great for a family break at Legoland. Staff were always friendly and efficient, rooms were clean and well presented. Breakfast slightly manic due to the number of families with young children (stayed during half term holiday), but the food was very good and fresh. Nothing much in... more

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4 of 5 stars
Sheffield
29 Oct 2009 | Trip type: Family

If you are planning to stay overnight as part of the Legoland package deal, you can't go much wrong than staying at The Copthorne Hotel. The place was clean, the staff friendly and the breakfast was very good. I have read a few negative comments on this place and personally I didn't have any issues. I too have stayed in... more

Management response from
maggie coonan, P.A to General Manager

Such lovely comments - thank you for sharing them. Hope you will come back to us in the not too distant future. Kind regards from the Management & Staff of the Copthorne Hotel Slough - Windsor

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5 of 5 stars
London
25 Oct 2009 | Trip type: Business, Solo travel

Friendly staff, clean rooms, nice well cooked breakfast. Location a bit out of the way for rail links but ok for road links. Close to Windsor, didn't see the Queen though! more

Management response from
maggie coonan, P.A to General Manager

Thank you for your kind comments. So pleased you enjoyed your stay and that your doubts were unfounded. Would love to welcome you back. Kind regards from the Management & Staff, Copthorne Hotel Slough - Windsor

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5 of 5 stars
Crawley, United Kingdom
12 Oct 2009 | Trip type: Business, Friends getaway

We booked a special deal with Travelzoo dinner bed and breakfast and Windsor Castle tickets for just £49 per person for a twin room. We were very happy with the hotel and room. They were large, spacious, very clean, and luxurious. 5* The room had minibar, hairdryer, toiletries, nice shower, dressing table, nice TV, and pretty comfy bed. American quality... more

Management response from
maggie coonan, P A to General Manager

So pleased you enjoyed your stay with us and were happy with our special deal, we do try very hard to be competitive and to make our hotel well within the reach of families. Hope you will come & stay with us again. Thank you & kind regards from the Management & Staff of the Copthorne Hotel Slough - Windsor

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1 of 5 stars
Urmston Manchester UK
27 Sep 2009 | Trip type: Family

If you want the short version then simply avoid this hotel like the plague! Spend your money somewhere else they'll be more grateful and you will get better value for money. So lets start from the beginning stayed 24th September to 27th September, two room club double and standard twin. Got in the twin and the TV would not work,... more

Management response from
maggie coonan, PA to Area General Manager

Deeply disappointed with feedback which is absolutely not reflective of our normal standard. Full investigation carried out & guest written to under seperate cover. Management & staff of the Copthorne Hotel Slough - Windsor

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3 of 5 stars
North West of England
26 Sep 2009 | Trip type: Couples

Good location for motorway networks and the room was comfortable. The bathroom could do with a revamp and smelt like somebody had been smoking in there despite it being a none smoking room. The staff however, stated that they would change our room or send someone up to spray the room if required. The hotel restaurant was excellent which was... more

Management response from
maggie coonan, PA to Area General Manager

So pleased that you enjoyed your stay and that you found that our staff are helpful and the restaurant is 'excellent'. Sorry bathroom needed a spray but nice to hear it was promptly taken care of for you. Hope you will come back again maybe for a bit longer next time. Kind regards from the Managment & Staff of the...

Lovely
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4 of 5 stars
Buckinghamshire
13 Sep 2009 | Trip type: Couples

we stayed at this hotel for one night was a bit apprehensive as had read some of the bad reviews. Decided to go ahead and book anyway the hotel was clean the staff were friendly and helpful we stayed in a club room this was really nice with lovely views. We only had breakfast in the hotel this was lovely... more

Management response from
maggie coonan, PA to Area General Manager

So pleased you enjoyed your stay. Hope it wont be too long before we have the opportunity to welcome you again Kind regards and thank you from the Management & Staff of the Copthorne Hotel Slough - Windsor

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3 of 5 stars
Leicestershire
12 Sep 2009 | Trip type: Couples

We were checked in by very friendly Christina, went to our room and was very impressed, found out in the morning we had been given a club room in error, Christina agreed to take the extra charge off our bill. Restaurant full of small noisy children at breakfast as its so close to legoland, and it was last weekend before... more

Awful
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1 of 5 stars
Tyne and Wear
2 Sep 2009 | Trip type: Family

We have been travelling around England for our holidays this year and we had been staying in some fabulous hotels (Marriott, De Vere, Hilton). We were going to visit London for a couple of days and thought we would stay in the Cothorne Hotel as all other Copthorne hotels we have stayed in have been to a high standard, not... more

Management response from
maggie coonan, PA to Area General Manager

Very concerned you felt our hotel not up to usual Copthorne standard. Quite rare to receive negative comments regarding our staff and the cleanliness of any part of hotel. Please accept our apologies for the discomfort you describe, all sofabeds and mattresses now being individually checked with your comments in mind. Sorry you felt the comfort cooling to be unequal...

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3 of 5 stars
N. IRELAND
27 Aug 2009 | Trip type: Family

Very large hotel. Some front desk staff not as helpful as others. Breakfast average. Pool area and in particular sauna and steam room needs updating. However my granddaughter didnt notice these things and loved the pool. Didnt eat in the hotel at night as it was a little expensive and anyway there was much more variety in Windsor. Can highly... more

Management response from
maggie coonan, PA to Area General Manager

Thank you for your comments. Concerned to hear some reception staff disappointed you. Will monitor this but have to say negative comments re front desk are rare. Apologies. Glad your Grandaughter enjoyed pool, agree area in need of update, plans were in hand and ready to go ahead just before economy problems, now revisiting. Sorry you felt our restaurant a...

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Copthorne Slough - Windsor Also Known As

  • Copthorne Hotel Slough
  • Copthorne Slough Windsor
Address: Cippenham Lane, Slough SL1 2YE, England
Slough hotels Copthorne Slough - Windsor
3.5/5.0
96