We have been to Salcombe Regis Caravan and camping a few times over the years back when our Children were younger and now after 10 or so years later we decided to visit again. ****Important advice about your stay***** Please read the park rules, rules are rules and do not break them! Read them fully and be warned, if you step out of line with the park rules, you will be reprimanded and spoken to rudely and abruptly, without warning, without niceness , and to be honest very intimidating. We broke the rules by talking in a group of 6 people past 2230 on Saturday of the August Bank holiday weekend 2023, ( Im truly sorry to our neighbours who had to complain, apologies for the talking). So the actual time was 2238 when we got the banging on the side of the awning to be quiet, not face to face just through the canvas with a touch shining through. Then the final parting shot from the wardens, we were told there was a complaint the previous night as well, ‘Wham Bam’ have that! Well I’m sad we were not made aware of this in the day, there were a few nice interactions and conversations in the day when the wardens could have mentioned about the complaint and noise and ask us to keep it down at night, maybe if we had been made aware of the complaint, we could have made a concerted effort not to make noise, we would have gone to bed at the allocated time of 2230 as stated in the park rules. (I know, I know it just means no noise after 2230, not bed time or does it)? Being a Bank holiday weekend we didn’t think talking would be and issue, but being such a quiet site after 2230 I guess noise does travel and we forgot as we were just talking and enjoying the conversation. I have read the past reviews there are a lot of *5 reviews along with all other number *reviews. I know the Park warden’s will have the final say with this review! I’m sure the reply from the wardens will have a full precise explanation of how we broke the rules and they are there for everyone to make the park a better environment for everyone and how good the wardens are and how we are the bad people and how rules are rules and shouldn’t be broken but I’d just like to say manors along with politeness do not cost anything we are all adults and not animals and we all deserve to be spoken to in a calm, polite manor, on that occasion in my opinion you should have let us know about the past night complaint and come and spoke to us in a calm polite manor you had plenty of opportunity, instead of being abrupt, rude and intimidating and shining your torch onto our awning, we have paid good money to stay here, politeness doesn’t cost anything!! Now there is a nice side to the wardens they are very helpful when they are asked for help in the day as you would expect I congratulate you for this and not charging us for our daughter who we thought was included in our booking (probably our fault and our error when booked) but turns out she wasn’t included, now we were more than happy to pay for her but the wardens said we didn’t need to pay which was nice gesture thank you , so it was a shock to witness these wardens speak to us in this manor, it was uncalled for in this tone of voice. What a shame that one incident really was a shock and made us on edge the rest of our holiday. I do not ever want to be made to feel like that again and being spoken to in that manor was not called for, we will not be returning!…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.