Had a deal for 2 days and 1 full price day (nearly 200 d/b/b in an upgraded ?!?! room for that day) total £429 for 3days, wife and self. We were on the unloved 3rd floor.To be fair, on the plus side, bed sheets - clean, towels - v. white and clean, room nicely surface cleaned. The food was really... more

Went to this hotel for our anniversary. Food was excellent, but the receptionist staff should take happy pills, i found them quite miserable. The room was ok, apart from the ceilings, wallpaper was hanging from them, the bath had black around the edges, the floors were very uneven, and we had a view of rooftops We went for a swim,... more

Just returned from a two day stay at the Royal (2 Couples). Booked as a deal on the web to include early check in plus dinner on the first night. No issues upon arrival - aware of early check in (from midday) and booked dinner reservations for that evening. No issues either with room - clean and tidy and everything... more

Stayed here for the May Day Bank Holiday. Fourth time we have been and have enjoyed it every time. We had requested room 428 as it has a lovely sea view, is modern and is perfect for us as it has a bed settee in the room which our 5 year old sleeps on. On arrival we were greeted professionally... more

This hotel tried to overcharge me by £25 as I checked out. I settled for what I actually owed in cash there and then. The receptionist was very apologetic and told me there had clearly been a mistake and not to worry. I left the hotel having spent over £300 on a short break with my partner and another couple... more

Booked for a 2 night break at short notice and got a good deal.The hotel room we had was a free upgrade and was a little bit tired but clean as in previous reviews.The buffet breakfast was ok, but slow in having everything available on time.We had 3 course evening meal and can highly reccommend this, the choice, presentation and... more

I'm not a technophobe but usually prefer to book via phone; however due to the lateness of our decision and our decision to book NOW, I went on-line. No problem at all! Upgraded to superior room plus an early check in. Easy Peasy! However, when we arrived the Receptionist had to be reminded that we had an early check in... more

AWFUL, AWFUL, AWFUL. This was a surprise stay for my hubbies 50th, 2 nights at Scarborough's best hotel. The first room, the tap came off in hubbies hand the second room had dirty carpet and fittings. The whole hotel is shabby and not up to scratch, I booked a double room with upgrade to superior, the view from the room... more

I am a regular visitor to Scarborough but have not stayed at The Royal before (a wedding we were attending was taking place at the hotel).On arrival I was told I had to pay, in full, in advance,naturally I baulked at this as I have stayed in many hotels and never had to pay in advance. The receptionist informed me... more