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Palm Court Hotel

St. Nicholas Cliff, Scarborough YO11 2ES, England
Hotel amenities
Palm Court Hotel
Ranked #11 of 28 hotels in Scarborough
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230 reviews from our community

Traveller rating
    118
    61
    31
    13
    7
See reviews for
Families
52
 
Couples
102
 
Solo
7
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 12 May 2013

this hotel is certainly trying to portray a modern image but unfortunately it needs a lot of money spending on decor. First impressions were favourable although I felt the carpets desperately need replacing they really do let the hotel down throughout. staff were very helpful and food very good but the stay was let down by quality of the rooms.... More

Was this review helpful? Yes 1
Preston, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 10 May 2013

Myself my husband and young son stayed at the Palm court on Sat 4th May,it was supposed to be a two night stay but we could not stand another minute and found somewhere half the price and four times as good around the corner!. The horror started when we walked into room (48) top floor...and was met with unbearable heat... More

Was this review helpful? Yes 2
PCH-Scarborough, General Manager at Palm Court Hotel, responded to this review
14 May 2013

Dear "Claire870" Thank you for your review concerning your recent stay with us here at the Palm Court Hotel. Firtsly I must express my dissapointment that you did not enjoy your experience. However, I do feel it important to clarify a few issues that you have raised as I have tried to contact you personally but have had no reply.... More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

Myself , daughter and grandaughter have just enjoyed a wonderful 3 nights stay here. We had a family room which was most comfortable and spotlessly clean. The reception staff were extremely pleasant, efficient and helpful. The elegant dining room is a pleasure to eat in. The breakfasts were delicious with a good choice of cereals, fruits , yoghurts, pastries etc... More

Was this review helpful? Yes 1
See 2 more reviews by rose4844 for Scarborough
Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

We received a gift voucher of one nights dinner bed and breakfast as a christmas present. The entrance to the Hotel is very grand and immaculately presented. The receptionist came out and gave us directions to the free car parking which from some hotels we have been used to we get a grunt and no eye contact. The porter showed... More

Was this review helpful? Yes 1
PCH-Scarborough, General Manager at Palm Court Hotel, responded to this review
11 May 2013

Dear Derek H, Thank you for your kind comments in regards to your recent stay with us here in Scarborough. As with all feedback I will pass on to all of the Hotel staff concerned. We look forward to welcoming back to the Hotel in the future. Kind regards Mr Jay Clements General Manager More

York, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed here for two nights and the staff where very friendly and helpful. The family room was a good size and clean. Our little girl enjoyed the swimming pool and the food in the bar was excellent and a good place to escape from the crowds on the seafront. If we stay again in Scarborough we would stay here.

Was this review helpful? Yes 1
PCH-Scarborough, General Manager at Palm Court Hotel, responded to this review
8 May 2013

Dear "Elly R," Thank you for taking the time to submit your comments onto Tripadvisor. I will forward your comments on to all staff and incumbents of the Hotel. We look forward to welcoming you and your family back to the Hotel in the future. Kind regards Mr Jay Clements General Manager More

Bradford, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 May 2013

Recently visited with my sister and mum. Seen this hotel before very central. We decided to stay for one night and made reservation for an evening meal. Rooms nice but quite small my sister and I had a double room. My mum was in a single room next door, tea and coffee facilities in room and toiletries. Had a evening... More

Was this review helpful? Yes 1
Scunthorpe,England.
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 30 April 2013

Took advantage of a late cheap bed and breakfast offer,so stayed for one night. Arrived early and went to reception,they gave me a pass so i could park the car and have a wander around Scarborough. I`ve had afternoon tea here before so new what to expect,my wife and i just love the ambiance of the place and the impeccable... More

Was this review helpful? Yes 1
See 5 more reviews by Lufc67 for Scarborough
PCH-Scarborough, General Manager at Palm Court Hotel, responded to this review
2 May 2013

Dear Lufc67, Thank you for your comments concerning your stay with us here in Scarborough. We look forward to welcoming you back to the Hotel in the not too distant future. Kind regards Mr Jay Clements General Manager More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 April 2013 via mobile

Wonderful Hotel with really helpful and friendly staff especially Dave in the bar who always remembers your name and makes you laugh. The bar snacks and meals are fantastic, coleslaw best ever. The Bar and lounge area have a romantic atmosphere with vases ot tea lights and flowers on the tables. The restaurant is beautiful with linen tablecloths and candelabras.... More

Was this review helpful? Yes 2
Sheffield, United Kingdom
1 review
2 of 5 stars Reviewed 27 April 2013

Having stayed at this hotel many times and returned due to excellent value for money, on this occasion despite reporting the problem many times we had no hot water for three days. Compensation amounted to complimentary bed and breakfast for one night out of season.

Was this review helpful? Yes
PCH-Scarborough, General Manager at Palm Court Hotel, responded to this review
2 May 2013

Dear CLT238, Thank you for submitting your review concerning your stay with us here at the Hotel. Firstly I must apologise for the Hotel not exceeding your expectations. On this occasion we didn't deliver. We did experience issues with our hot water which frustrates us further as the Hotel's utilities had a considerable upgrade only 12 months ago with new... More

South East England
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 25 April 2013

It was a last minute booking of a single room, bed and breakfast for 2 nights my reservation taken over the tlephone by a friendly receptionist at a rate of £75 per night. Ther hotel is centrally located and the indoor car park is a bonus, as is the free wifi. My room although on the small side was clean... More

Was this review helpful? Yes 2
See 2 more reviews by Katdriver for Scarborough
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Hotel Summarization (Beta)

What travellers say

  • Car park(9)
  • Dining room(8)
  • FREE parking(6)
  • Swimming pool(5)
  • Great location(5)
  • Evening meals(3)
  • Very clean(3)

Additional Information about Palm Court Hotel

Address: St. Nicholas Cliff, Scarborough YO11 2ES, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Beach Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotels in Scarborough
#4 Romantic Hotels in Scarborough
#5 Business Hotels in Scarborough
#11 Family Hotels in Scarborough
Price Range: ££
Official Description (provided by the hotel):
For over 30 years our family owned, highly rated, AA 3 star hotel is the perfect place to explore, relax and enjoy all that Scarborough and the North York Moors National Park has to offer. Currently rated the highest 3 star hotel. Commanding a wonderful central position, the elegant Palm Court Hotel boasts one of the most prestigious locations in Scarborough. Set against a backdrop of beautiful heritage coastline, the hotel venue offers an invigorating experience, whether your stay involves pure pleasure or business. Experience a high standard of service from our friendly, professional and welcoming team. Upon arrival, there is guaranteed FREE parking available to all hotel residents, which is unique for Scarborough town centre. FREE use of Internet throughout the Hotel. Also during your stay, relax in our indoor swimming pool, for the use of hotel residents only. ... more   less 
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Also Known As:
Palm Court Scarborough
Hotel Palm Court

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Palm Court Hotel
See lowest price for your stay* (from our partners)
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