No problems with the hotel. Food, staff and entertainment all to a high standard. Rooms perfect for needs and yet again to a high standard. Hotel situated in a select area where I felt this was quite tranquil and enjoyed the hotel atmosphere and hotels surrounding environment. Would love to return in the future. Thanks to shearings for a fabulous... More

i stayed here 29th april 2013 some frendly staff i stayed in room 305 nice room and with shearings i got york AND whitby in with this but ipaid£9.00 to see heartbeat country all very nice and worth seeing entertainment not badThanks for reading

We visited Scarborough for a long weekend commencing 26th April 2013. We found the New Southland Hotel to be an excellent choice to stay at. Our room was clean, bright. There were no complaints about the food. The service was excellent. In fact, some of the smiles from the staff were to die for - especially Alice. The entertainment especially... More

We stayed in a superior room which I would not class as superior! The shower curtain had blood & black mould on it! Which after complaining they did change! Kettle was disgusting, walls & doors were splattered with god knows in what! How these marks got missed I have no idea, I spotted them as soon as I walked in... More

We visited on a 4 night stay with Shearings starting on 22nd April 2013. We found the hotel overall good value for money and had a lovely large bedroom (No 119) with 2 single beds - one of which was an electric adjustable one. The room had everything we needed but we had to wait so long for the water... More

We visited this hotel with Shearings 18 March - 22 March. Its in a good position and looks quite nice from the outside. However, it was always very chilly downstairs and after meals we couldn't sit down there for long and retired to our room which was plenty warm enough. The meals were very average. The soups were that thin,... More

Booked a 5 day trip with shearings,, First impressions of the hotel was how clean and welcoming it looked. The room was plenty big enough, very clean and warm. Couldn't fault the flavour and quality of the food, just the quantity, but the staff were very helpful and made sure we got more when we asked. The excursions were really... More

Inclusive weekend break 15/03/2013 First impression on entering the hotel was how clean and bright it looked,.the staff on reception could not have been more helpfull no request was to much trouble nice and pleasant when helping you.We were in room 115 which was very clean and tidy and looked like it had been refurbished recently only problem we had... More

Booked a long weekend self drive through Shearings/Bay hotels.Got to say couldnt fault the hotel at all. Excellent, pleasant staff, good choice of meals and superb value for money. Paid extra for a superior room which was huge and very well worth it. Would certainly go again and, without doubt, recommend