Booked through Trivago for location of family, Went for this hotel because of pool. When we arrived staff member told us we have pool but has been closed for 5 years yet is still on website. Disapointed Children = No satisfied Adults!

We too stayed here to visit Highclere Castle As we needed a disabled parking space we were glad to see one free when we arrived Check in was slow as only one staff member able to do this apparently , despite another staff member being at the desk We were finally told we had a deluxe twin room ( upgraded... More

This Hotel is clean and in a good location not far from the center of the City and easy access on a major road. However, there are no workout facilities which is the big minus for the hotel. Good restaurant and bar. Very quite and lots of parking.

Stayed here as it was convenient for our visit to nearby Highclere Castle. We stayed in a "suite", room was "ok" but not worth the price, stayed in nicer hotel rooms for cheaper. Telephone in room wasnt working, we had a problem with the bathroom light,The down lighter was hanging out if the ceiling and didnt work, so couldnt contact... More

We stayed with my boyfriend's family in Newbury and on the last day of our trip, my boyfriend wanted me to have an English breakfast experience. Apparently I needed to see why beans are a breakfast food! We went with his parents to the Hilton for the breakfast buffet. It's a very nice hotel with an upscale lounge/ breakfast area.... More

Stayed one night bed and breakfast. had booked via hotels.com at favourable price. Nice spacious lounge and eating areas. Food in restaurant for evening meal was excellent and the breakfast next day was one of the best I've had in a hotel, sausage ,bacon etc all piping hot. Staff very friendly. One small downside, bedroom got rather warm in the... More

Just returned from this hotel, after checking, myself and a friend located our twin room - as soon as we opened the door there was a bad smell of fish - not sure what it was, i'd rather not know to be honest! Returning to reception we were shown a ground floor room which was an 'accessible' room - this... More

Stayed overnight as a family break, to visit a restaturant in Newbury Town Centre. Taxi to and from the centre was £9 each way, and breakfast was offered at a reduced rate. (Hotel stay paid by Honors points) Family rooms were spacious, though the second double bed was a sofa bed (not two full sized beds as in other Hilton... More

After making a reservation at this Hotel over two weeks ago have been told on arrival after a three hour journey that the hotel is overbooked and have to travel to the Basingstoke Hotel over 30 mins away. This has happened to three people tonight. BEWARE, even if you have a reserved booking this doesn't mean anything at the Hilton... More