Just returned from a weekend break with parents, one whom is wheelchair bound, so decided on this hotel due to them offering facilities of the shower wet room and beds with cot sides and hoists if needed. We all felt we walked into a residentia/nursingl home for the elderly instead of a hotel, we were very dissappointed. The hotel is... More

The hotel is fully wheelchair accessible and is more than suitable for even the severest of disabilities. The staff are lovely and treat everyone with the greatest of respect. The hotel is right on the seafront and also has a conservatory and a day room where you can just sit and enjoy the views. The front door is electrically operated,... More

We found the Promenade Hotel on the internet and based on the reviews and photos we decided it would be well worth a visit. I am a wheelchair user and I require additional equiptment when moving out of my home environment and the the typical description of a hotel being described as "wheelchair friendly" often fills one with great apprehension!... More

Just returned form a two day stay ,with two elderly relatives one of whom is almost totally wheelchair bound. The facilities are first class ,I was concerned it may have been a little institutional,but far from it ,the hotel caters for able bodied carers as well,it is extremely well decorated and has a staff most hotels would die for,they are... More

We visit this Hotel regularly for lunch and tea. The staff are very kind. The food is of good quality - plain and simple but well presented. They do the best pot of tea in Minehead. This is a hotel that caters for people with disabilities and most of the people I speak to stay here year after year. The... More

The hotel has level access to the front door, ramped access into the lovely light conservatory, and the all important lift (which is of a good size) up to the first floor. Unloading & loading of passengers is possible outside the front entrance which has a "keep clear" sign on the road. Many of the rooms are suitable for wheelchair... More

As long term travellers from Australia, finding a hotel that offers great value and location is often hard. Along comes the Promenade Hotel on the esplanade at Minehead and you've found a little gem. It may not be to everyone's liking but location is perfect. This hotel caters for people who may have a disability and find it hard to... More