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Chiltern Hotel

3.0 of 5
Waller Avenue, Luton LU4 9RU, England
Hotel amenities
Chiltern Hotel
Ranked #15 of 26 hotels in Luton
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127 reviews from our community

    Trip type
Traveller rating
    23
    31
    26
    23
    24
Date Rating
Carlisle, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 April 2013

I was disappointed upon check in to find out that my room didn't have a TV, this was especially frustrating because the hotel advertises having televisions in every room on their website. I was informed that because they were fully booked the only rooms they had left were ones without TVs which was unacceptable as I had booked my room... More

Was this review helpful? Yes 1
Durham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 April 2013

There are most likely better places to stay but a lot more worse places. The hotel is basic but clean, everything you want for a one night stay. The big plus about this hotel are the staff. Everyone of them will bend over backwards for you, nothing is to much trouble. Have not ate there on an evening but the... More

Was this review helpful? Yes 1
Barcelona, Spain
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 March 2013

Awful night - my name had not been recorded on the booking form, and the staff were unhelpful in finding it. My phone battery was low, so I asked to check my emails at the hotel to get a booking reference and the staff member walked away and went back to his own pc, leaving a girl to cash up... More

Was this review helpful? Yes 2

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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 14 March 2013 via mobile

Only spent a night here but everything in the room worked fine, the reception staff were friendly and helpful, wifi was reliable and the bed was comfortable. I think I must have got a good deal as I think the value for money was great

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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 March 2013

hotel needs updating .bathroom poor black grouting shower did not work properly.although was clean.had to pay for a taxie to the airport cost £10 there and £15 back.where in other hotels it was included in your stay.evan the hilton.food was good,staff very friendly.

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London, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 19 December 2012

£39 for a double room on a Monday night - room clean but bathroom was falling apart to be honest - shower pole came off the wall when I got in it. You needed to really turn the tap as far back as possible to completely stop the water running and therefore have no noise coming from the bathroom. I... More

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London
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 10 December 2012

We stayed here with a coach party on a trip to Blenhiem Palace and Bletchley Park with some friends recently and found this Hotel better than we expected, by some of the other reviews we were a little worried as to what we might find, but we need not have worried because. We had a very clean rooms and an... More

Was this review helpful? Yes 1
chester
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 5 November 2012

stayed 1 night in room 320 obviously not a refurbished room!! the grout was black in 3 rows of tiles in bathroom, room stifling hot despite temp turned off furnishings very dated even had cigarette burn on bedside table tv poor not sky,ok didn't go to watch tv!.overall cleanliness was poor even the lifts were dirty,did not try menu as... More

Was this review helpful? Yes 1
Oxford, England, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 24 October 2012 via mobile

I must review this hotel as I have stayed here loads of times on business. Every time I have stayed here I have been treated very nicely, the staff here always seem happy and it really cheers you up. I have stayed in all the hotels in Luton and I really like this one. The building is old and some... More

Was this review helpful? Yes 1
Isle of Wight, United Kingdom
Top Contributor
62 reviews 62 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 23 October 2012

The rooms that have been refurbished are excellent. As I stayed in a refurbished room my comments below refer to my room. The rooms that are yet to be refurbished have a few problems. Once these are rectified it will be an excellent hotel. Bar area pleasant but not enough seats when there are two coach parties staying at the... More

Was this review helpful? Yes 1
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Additional Information about Chiltern Hotel

Address: Waller Avenue, Luton LU4 9RU, England
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #15 of 26 hotels in Luton
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Chiltern Hotel is a 3 star property with easy access from the M1. This modern business hotel has a friendly and welcoming atmosphere. Situated on the outskirts of Luton town centre, the Chiltern hotel is within close proximity of Luton airport (5 Miles) and London (35 Miles). This property was built in 1965, renovated in 1996 and in 2007. From the moment you arrive at the hotel you can expect to receive the warmest of welcomes from our friendly staff, which will be on hand throughout your stay to guarantee your comfort. ... more   less 
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Chiltern Hotel
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