This hotel is probably the worst Holiday Inn branded hotel I have ever stayed in. I booked an executive room which was quite frankly awful. Old and tired furnishings, wallpaper hanging off around the damp window, musty stale smell, uncomfortable zip and link bed, depressing dim lighting, ancient tv, none of the usual executive room extras and not even a... More

As a Platinum Priority member I was not made at all welcome I asked for an upgrade but was told no upgrades available. When I called central reservations they were only too happy to let me book an executive room! Girl on Check In really could not be bothered. Room on top floor was very small, dated and smelt as... More

As a regular user of Holiday Inn's I must say this is one of the worst ive used, poor standards, staff who couldnt seem to care less and a hotel in need of improvements. My room was about the size of a cupboard, with a slanting roof across the whole room, during the night I got out one side of... More

Room nicely appointed, though not large. Lovely deep bath. Old CRT television with limited channels. WiFi overpriced. Public areas were pleasant enough. Restaurant food was just above average, although service was slow and not very attentive. Biggest problem was the bed squeaking every time I moved!! More

First thing: the staff here are great, which makes up for a lot of the niggles. I stayed here for 3 nights on business, so I didn't get to see the gym facilities! There is plenty of car parking, and the bar area is comfortable and welcoming. The rooms are rather small, and in the first room I checked into,... More

Lovely hotel. Helpful friendly staff and excellent carvery evening meal. Even though I have multiple allergies the food was more than suitable and tasted delicious: hot, clean and tasty!!! The room was clean, comfortable, like a smaller version of the Hilton. High standard of cleanliness. Would definitely recommend it to all. More

Good value when booked with car parking for Luton airport Booked this hotel last minute with a parking package for Luton using www.gosimply.com Hotel ten minutes from car park and 3 mins from M1 Ideal for an overnight pre holiday Pool is a big bonus More

My second visit in twelve months. Good reliable value and service though reception at reception is a bit hit and miss. Some of the staff are so good that it creates a contrast with those who are just "working" rather than conventrating providing customer service. However as I stay in numerous hotels during the year this Holiday Inn does rate... More

We had an early moring flight out of Luton so opted for the Park and Fly - works out cheaper than parking alone and cuts out the stress! We didn't arrive at the hotel until very late but there was no issue with check-in. There was a party on the same floor as our room, which was a concern to... More