The hotel is in a great location and recieved very good service from all staff. The rooms have Air Con/Heating, Shower and Flat Screen TV all modenized it was great. The only thing that did let it down was they just offered Continental Breakfast which was lovely but would've like something a bit hotter as the Winter Months are settling... more

First the good news. This is a new modern hotel closest to the tunnel. You can expect the rates to be good and include breakfast. It's a 5 minute drive on the A20 to the tunnel or a short hop to Dover/Folkestone. Tesco is 100m away with a small cafe and some clothing items and therefore perfect for last minute... more

Liked this hotel,quick check in.A bit more basic than most hotels we use but had everything we needed.Room was quite small,but was very clean and was adequate for 1 night.The meal we had was very nice and not too expensive.Although the hotel was full,the staff coped very well.We would stop here again next time we go to france and would... more

We thought this was going to be an awful overnight experience,having read some of the negative reviews. But all was well,our check in was efficient and quick,our room was clean and modern. We ate in the restaurant as we didn't want to travel again that day, having driven a long way to Folkestone. The food was the usual chain hotel... more

Used this hotel as a stop off before heading off to Disneyland Paris with the children. Got a pre-booked offer £50 per room per night so great value. Did notice above reception it said £99 per night so maybe if you do not pre-book its more? The hotel is very new so everything seems fresh and new. Summary - new,... more

Booked online two family rooms Arrived to find that only one family room had been booked had to show confirmation email before they believed me made three phone calls to reception call 1 please can you remove the travel cot from my room? call2 can we have some bedding and towels for the second room? call3 can you please do... more

Stayed one night with husband and two small children. You have to make the sofa bed up yourselves so don't arrive too late. Only shower no bath but very clean room and bathroom. Climate control good as near a main road so you probably couldn't sleep with the window open. Breakfast area has a quick turnaround and serves the purpose.... more

This new hotel is ideally situated for the Eurotunnel terminal and provided all our needs for a one night stopover. The room was clean, well equipped and functional. The dinner menu was adequate and reasonably priced. The breakfast buffet, whilst not extensive met our needs. more

This HI Express is a winner. The reception staff are most friendly and efficient. The room comfortable and quiet at night. Breakfast adequate and tables kept clean. The one negative comment would be that more attention needs to be paid to dusting in room. The chair that we had was dusty and "hairy" in the space between the seat and... more