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Garden Lodge

324 Canterbury Road | Densole, Folkestone CT18 7BB, England
Hotel amenities
Garden Lodge
Ranked #21 of 27 Folkestone B&B and Inns
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49 reviews from our community

    Trip type
Traveller rating
    5
    11
    2
    3
    28
Date Rating
Glasgow, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 13 March 2013

Despite undergoing work recently, this place SHOULD BE CONDEMNED. We understand this b&b was recently part of a tv programme......... Not sure which, perhaps hotel horrors! The owner is rude and the accommodation is depressing, I gave up the will to live whilst trying to eat breakfast one morning, the clutter and rubbish around is prolific! The place smells damp... More

Was this review helpful? Yes 9
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 11 March 2013 via mobile

How on earth can you still be in business. Customer service - TERRIBLE Room quality - TERRIBLE Cleanliness - TERRIBLE Overall experience - TERRIBLE Only good thing I can say about this place is that there are better quality places for cheaper rates nearby...

Was this review helpful? Yes 10

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Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 24 February 2013 via mobile

Well, it's only since staying there, we now know, it was the subject of a TV prof. The reality is this, you may, paint and decorate every square inch of any B & B. However, too run any business you need some o e with the fundamentals at least an embryo of a brain. This is where it all falls... More

Was this review helpful? Yes 11
Bexley, Kent, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 7 February 2013

This was honestly the worst place I have ever stayed in. Hosts were rude to the point of disgust and if there had nt been a rainstorm we would have immediately kept. The place was filthy, I caught a skin infection fom the pool, and rules and regulations were everywhere. No you can't se your own hair straighteners! Breakfast had... More

Was this review helpful? Yes 22
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 22 December 2012 via mobile

I just want to say that you have a disgusting attitude and a terrible customer service attitude. The recent write-up's on Trip Advisor regarding your establishment (September & August 2012) initially put me off stopping in your B&B, but unable to secure a booking elsewhere I booked 2 nights stay. When I arrived at approx 7pm, you abruptly greeted me... More

Was this review helpful? Yes 23
Leicester
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 30 September 2012

Is this place for real in the 21st Century? It is run worse than the Bates Motel by a woman with worse customer care skills than Cruella DeVill. It is dirty, dusty, tacky and full of terrible old tat absolutely everywhere - be warned if Cruella doesn't suffocate you with her attitude, then her crappy clutter certainly will! Believe me... More

Was this review helpful? Yes 17
Kent
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 August 2012

I can honestly say that this is the place to stay, Decor everywhere and very expensive very pleasing to look around, I do not like places with bare walls and that unlived in feeling. The rooms are very comfortable well furnished with all the little bits you need for an overnight stay or a few days you only need a... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 20 August 2012 via mobile

I booked this b&b as a stopover to France, after reading the reviews I was nervous as to what I would get when we arrived, the lady who owned the place was very rude we asked where we could get something to eat and were told that we could'nt bring anything back because it would stink th place out! we... More

Was this review helpful? Yes 19
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 August 2012 via mobile

We were welcomed by the lady of the house who was very polite & efficient. Our room was beautiful & had plenty of neccesitys & room, lovely extra in that we could go in the pool & hot tub. Didn't stay for breakfast as we had to leave much earlier than the arranged time. Would recommend, & perfect for families... More

Was this review helpful? Yes 3
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 August 2012

My husband I stayed at Garden Lodge,we arrived as strangers looking for a place to stay for the night we were surprised to see such a nice clean and nicely decorated B @B, it was turned on for us,home cooked meals laid on even second helpings,nice comfortable bed in a beautiful room,we left as friends. I have never read such... More

Was this review helpful? Yes 3
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Additional Information about Garden Lodge

Also Known As:
Garden Hotel
Garden Hotel Folkestone
Garden Lodge Folkestone, Kent
Address: 324 Canterbury Road | Densole, Folkestone CT18 7BB, England
Region: United Kingdom > England > South East England > Kent > Folkestone
Amenities:
Free Parking
Hotel Style:
Ranked #21 of 27 B&Bs / Inns in Folkestone
Price Range: ££
Reservation Options:
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Garden Lodge
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