Lovely old building in a convenient location. We had a comfortable room with a good size bathroom (first floor) and paid £79 per night bed & breakfast for two. Weather was dire over Easter so we were glad the hotel was well heated. All the staff were nice and the food was very good (we ate in the bar every... more

My husband and I along with our two boys (10 & 13) stayed here after a very long journey from Scotland on our way to Disneyland Paris. The staff were very welcoming no matter what time you arrived at, on our return journey from France we arrived at 11pm and the staff were just as cheerful as they had been... more

Given some of the dire reviews for other hotels in Folkestone, this seemed a reasonable option for a one-night stay - which it was. The public areas looked very impressive in a slightly faded Edwardian grandeur kind of way. This style really fits in with its location on the clifftop. It's a very pleasant 5-10 minute seaside walk to the... more

Stayed for weekend for a private party. Everything was wonderful!!! Nice staff, well organised. Good food & service. Pleasant rooms. Overall very good value for money! Thanx for memorable weekend. more

I have to say this is one of the best hotels I have stayed at it terms of customer service and value for money. I found the management (TA) to be extremely professional contributing to a hassle free stay. My room was excellent and outstanding value for money. more

I cannot express the horrendous service I received from this hotel. Firstly, I have to say that it had nothing to do with the cleanliness/food or facilities the building offered, and to a level, the staff. BUT the management team were appauling. After completely messing my booking up and putting me in an alternative hotel which was absolutely filthy and... more

I have stayed at many hotels over the years but I have to say this is the WORST hotel I have ever stayed at! The management were a joke who did not have the first idea about customer service. Everything was too much trouble, from room service to actually speaking to the guests. We were so unhappy with the service... more

J'ai eu l'ocasion de séjourner à plusieurs reprises dans cet hôtel et je suis très surpris de lire les commentaires... more