I read previous comments and was a little concerned, but went ahead anyway. The service, from the moment of booking, was faultless and friendly, including giving us advice on parking in the neighbourhood. Cheerful barman made check-in simple. Manager indicated room and also where breakfast would be served (we were warned from the outset that it was at the top... more

The first shock was finding our room was on the 4th floor with no lift, a fact we had not been informed of when booking over the telephone. The room was reached by a warren of narrow corridors and stairs, all of which looked tired and grubby .The double room was very small and shabby with an ensuite you could... more

My wife and I stayed at the Portland Hotel in order to see the Australian Pink Floyd at Folkestone's Lees Cliff Hall. If I was reviewing the band I would be, even as a firm Floyd fan, awarding them 5 stars. But I am reviewing the hotel. So lets get on with it. .Once again, good points first. If you... more

Initially we found the staff friendly and the room spacious, bright adn comfortable. Be warned though; we were invited back for a few drinks after hours and after some aimiable chatter the co owner flipped and started shouting obsenities and threats and tried to throw us out. A helpful staff member managed to convince Lee to let us stay and... more

Stayed for a night in July. We were slightly disconcerted to find ourselves checking in in a noisy, very young and funky bar. But all was well - our room was fresh and clean, facing the gardens with a peak of the sea and we heard no noise from downstairs at all. Parking looked like it might be a problem... more