We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel

The Leas, Folkestone CT20 2XL, England
Hotel amenities
Grand Hotel
Ranked #3 of 10 hotels in Folkestone
Which Folkestone hotels are on sale?
See hotels
Write a Review

65 reviews from our community

    Trip type
Traveller rating
    28
    15
    9
    7
    6
Date Rating
Kingston upon Hull
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 26 March 2013

We had to be in Sandgate to await the arrival of our grandson and found that this lovely apartment hotel was walking distance from our son in law and daughter. We were able to find a basic but very reasonable room and bathroom for £100 a week. There was a good breakfast available and wonderful afternoon teas looking onto the... More

Was this review helpful? Yes
See 6 more reviews by Baroness001 for Folkestone
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
29 March 2013

Dear Baroness001, Thank you very much for taking not only the time to review your recent experience with us but to share your wonderful news also. Congratulations from all of us! I am very pleased that you found the venue and market competitive pricing to be to your liking and thank you for your very kind comments regarding our ever... More

Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 15 March 2013

This Grand hotel was not so Grand after all. The property is very nice from the outside and it is in a great location, looking straight into the ocean. The lobby is nice and although we only had one breakfast their it was good quality. However the rooms were a different story. First I should say it looked like our... More

Was this review helpful? Yes 2
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
18 March 2013

Dear LTheViking Thank you for taking the time to review your recent visit to The Grand, Folkestone. I am very pleased that you enjoyed the aspect of the property, views afforded by it and the quality of our English Breakfast experience and I shall ensure that you kind comments regarding the food are passed on to the breakfast team. I... More

Brighton
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 March 2013

Comfortable faded grandeur of the public rooms. Our apartment was massive, warm even in a cold February week, with a great sea view (if only the sun had shone!), peaceful and quiet, good service and well-appointed without any pretensions to luxury or fashion. We had out own front door, with letterbox and bell, and a spacious hallway. There are plans... More

Was this review helpful? Yes 3
See 2 more reviews by FreshairSussex for Folkestone
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
18 March 2013

Dear FreshairSussex Thank you for taking the time to review you recent stay with us and to comment on our market competitive pricing which I'm happy to say is regularly reviewed to ensure that we still lead the local market in terms of affordability. I am pleased that the team looked after you so well and that we made you... More

Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 February 2013

We are a family of five. Although we could manage with four bed spaces, places rarely allow this. We prefer to all stay together. VERY few hotels can accomodate us in one "room", and booking interconnecting-rooms can never be guaranteed. I found the Grand, and wanted a two-bedroom suite, for one-night only. Sadly, there were none available that night (in... More

Was this review helpful? Yes 3
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
18 March 2013

Dear TrixiesMum Thank you for your absolutely wonderful review of The Grand; I am pleased you found our generous rooms sizes and competitive pricing to be a great value deal and found your one night break to be an exceptional one judging by your comments, and certainly those of your daughter. We do also provide some very good restaurant and... More

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 February 2013

The apartment we had was great for size and the view from the balcony was excellent.The room dated but clean. Overall the stay was great had an issue with breakfast one morning taking over an hour to be served and then only part of it was served. The main problem was the leaking windows in the bedroom our kids were... More

Was this review helpful? Yes 3
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
18 March 2013

Dear john_w Thank you for taking the time to review your recent stay here at The Grand. I am sorry that your visit did not live up to your expectations and as such I have investigated all of the points that you raised with Bernadette our Head Receptionist and Richard our Maintenance Manager; both who are as disappointed as I... More

Leamington Spa
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 January 2013

We selected The Grand for my partner's sister's surprise 80th birthday lunch, because she had visited the Palm Court restaurant previously and enthused about it From my very first telephone enquiry the staff couldn't have been more helpful - Bernadette, the Head Receptionist even asked if we needed to have a password to ensure that the surprise remained that way!!... More

Was this review helpful? Yes 1
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
21 January 2013

Dear Mischiv, Thank you for sharing your experience with us and the reviewers on this site, especially as your visit to The Grand was for such an important event. I am pleased that we have demonstrated how we earned our reputation as the premier venue on the south coast and more so that you have named individual members of the... More

Dymchurch, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 January 2013 via mobile

I've been to the grand a few times now since moving to the area of Kent, from working in the hospitality industry myself I have found the keppel's bar at the grand different to other bars in the area. They have a lovely red Dr syn painting in keppel's painted by terry Anthony, which I believe is worth a look.... More

Was this review helpful? Yes 1
See 2 more reviews by thomas j for Folkestone
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
10 January 2013

Dear Thomas J Thank you for the review and thank you for the kind words which I will pass to the team and especially Shane Lawrence, Deputy Food & Beverage Manager whom you especially mention. Our charitable Dr. Syn festival, this year (2013) will in aid of the mental health charity MIND and will take place in March, further details... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 January 2013

We booked a suite for our first wedding anniversary as we stayed here on our wedding night. I absolutely love the English seaside and the Petworth Suite has a view out over the ocean from the living area and a nice little balcony area leading off from the bedroom so you can see the sea and out over the rooftops... More

Was this review helpful? Yes 1
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
10 January 2013

Dear Gigglebox81, First off I must complement you on your lovely photos of The Grand and our area and thank you for sharing them with other reviewers and visitors to this site. You have a good eye for the beauty spots. Thank you for your exhaustive review, I have discussed your feedback with my department heads. Regarding the kitchenette this... More

Manchester
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 December 2012 via mobile

Love the garden setting. Love the building. Adore the menu. Jewellery on sale is fab price. Art work for sale original. Perfect venue rain or shine. Amazing view of seafront. Helpful and attentive staff. So wonderful. Pianist playing classical music on baby grand excellent. The whole experience was grand this hotel gets 5 stars loved every second.

Was this review helpful? Yes 1
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
2 January 2013

Dear LyonsA Thank you for your Five Star review; high praise from a Trip Advisor senior reviewer. I am very pleased that you have enjoyed your experience with us at The Grand and look forward to passing your comments to my team, pianists and gift shop supplier as without their hard work we would not be able to maintain our... More

Birkenhead
Top Contributor
119 reviews 119 reviews
35 hotel reviews
Reviews in 47 cities Reviews in 47 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 29 December 2012

The positives are the architecture and the location (on The Leas). And our two bed apartment was huge. But the decor was very dated, and the kitchen smelt of stale cooking oil. if it had a few thousand spent on the apartment it would be just fabulous. But it had great sea views with a massive balcony, and was very... More

Was this review helpful? Yes 2
See 4 more reviews by Rubybirkenhead for Folkestone
Robert_GrandManager, General Manager at Grand Hotel, responded to this review
2 January 2013

Dear Rubybirkenhead, Thank you for your review, I am passing your comments on to our Head Housekeeper for her attention. I am pleased to say that we are currently in process of refurbishing our rooms and look forward to your return so we can show you the result. Kind Regards Robert Richardson MIH General Manager The Grand More

Grand Burstin Hotel
Great value on a similar hotel
Folkestone, Kent
3 of 5 stars 1,254 Reviews
Check Rates
Still looking for a hotel?
Highly rated hotels in or near Folkestone
Luxury
Ramada Dover
Ramada Dover 4.0 of 5 stars 243 reviews
Good for business
BEST WESTERN PLUS Dover Marina Hotel & Spa
BEST WESTERN PLUS Dover Marina H... 3.5 of 5 stars 241 reviews
Near the beach
Premier Inn Dover - A20
Premier Inn Dover - A20 4.5 of 5 stars 194 reviews
Luxury
Premier Inn Dover - Eastern Ferry Terminal
Premier Inn Dover - Eastern Ferr... 4.0 of 5 stars 419 reviews
Show Prices ABS:HotelCheckRates-d320257?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1986216?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d570474?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d488719?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Folkestone
Holiday Inn Express Folkestone C... 4.0 of 5 stars 379 reviews Premier Inn Folkestone - Channel... 4.0 of 5 stars 305 reviews The Burlington Hotel 3.5 of 5 stars 169 reviews The Relish 4.5 of 5 stars 187 reviews
Show Prices ABS:HotelCheckRates-d1059174?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d570666?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d209897?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d191913?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 10 hotels in Folkestone, ranked by popularity

Been to Grand Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Hotel

Also Known As:
Grand Hotel Folkestone, Kent
Address: The Leas, Folkestone CT20 2XL, England
Region: United Kingdom > England > South East England > Kent > Folkestone
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Kitchenette Restaurant Suites
Hotel Style:
#1 Romantic Hotels in Folkestone
#2 On the Beach Hotels in Folkestone
Official Description (provided by the hotel):
The Grand is a magnificent and prestigious Edwardian venue, providing accommodation, events & fine dinning, located in an unrivaled position on the South Coast. ... more   less 

Owners: What's your side of the story?

If you own or manage Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing