words cannot describe how bad this hotel is. threadbare carpets, mouldy walls and mushrooms growing on the back stair way carpet. Lacklustre cleaning standards and the worst hotel management known to man, only go if you have very low standards or can't afford somewhere without associated health risks! more

We visited the hotel because it was a special entertainment weekend, we travelled by service bus to Dunoon, the hotel didn't look very much on arrival but we were in for a very big surprise. The staff at reception were efficient and we only waited about a couple of minutes to check in.The staff in the restaurant were very friendly,... more

My mum and dad stayed here last year and had a terrible expierience there, they ended up leaving after the 1st nite and staying with my aunt. dont get me wrong the deal they got was a good price but it really reflected on the hotel. 1. they steps going up 2 the hotel were all broken and dangerous. 2.... more

The bedroom we had was at the front and had a good view of the Clyde. The wallpaper was falling off the ceiling, and damp on the walls. The bathroom smelt of drains. Could not fault the food and the staff were pleasant. Overall this hotel to be given a miss. Jacko, York more

We have just enjoyed a short midweek break at this hotel. Apart from the creeky bed which the Manager Bernadette offered to change we had a great time. Entertainment was provided each night, we played snooker and watched TV in the games room and were able to find a good book in their library. The food was good and there... more

have stayed at mccolls fri-sun on numerous occasions and as most people will agree it is indeed in need of refurbishment.rooms are a bit shabby but clean and beds are spotless,the buffet food is a plenty ,good wholesome food,as much as you can eat for breakfast and dinner,entertainment on both friday and saturday evenings is very good .on sunday you... more

I have stayed at this hotel many times with my partner, it is great value for money, Ok, rooms could do with a refurb but the food is great and plentiful, staff are the best and there is a great family atmosphere, Dunoon is a quiet place even in summer but Glasgow isn't far and even Edinburgh is possible is... more

We booked in on a cheap weekend deal which included subsidised ferry travel from the mainland. The hotel is a typical "coaching type" hotel which means it is in need of refurbishment. The staff attention was first class, in particular the new manageress, Bernadette who was most helpful and friendly. The buffet style meals were excellent and our Sunday lunch... more

I have been travelling round Scotland for over forty years and stay away over 100 nights a year during which time I have never had to stay in such a truly dreadful hotel.My wife compared our room to a sleazy 1960s bedsit. The exterior of the hotel was very welcoming but once you stepped inside things went rapidly downhill.The doormat... more