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Hilton Dunkeld Perthshire

4.0 of 5
Hilton Dunkeld Perthshire, Dunkeld PH8 0HX, Scotland
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Hilton Dunkeld Perthshire
Ranked #3 of 3 hotels in Dunkeld
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659 reviews from our community

Traveller rating
    211
    219
    130
    72
    27
See reviews for
Families
119
 
Couples
363
 
Solo
6
 
Business
36
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Castle Douglas, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 15 May 2013 NEW

I stayed with a friend to take part in a cycling event. There was also a wedding going on in the hotel, but it did not seem excessively busy. We had a twin room on the ground floor at the back of the hotel. The beds were comfy, the room was clean and quiet, but the decor is a bit... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
16 May 2013

Thank you for the fantastic review and we are pleased to read you enjoyed all aspects of your stay when visiting for the Etape cycle. We do hope you will come back next year. Kindest Regards Hilton Dunkeld More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW via mobile

My husband and I stayed at the hotel this past weekend. We were given a ground floor room which had definitely seen better days! I was shocked on entry to the bathroom to discover the toilet seat up and lets just say it was certainly not clean (I will not elaborate!) there was also a rather horrible smell from the... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
16 May 2013

We are sorry to read you were disappointed with your stay and your feedback is appreciated. We will use the information you have provided us with to make changes and improvements within our hotel and it will assist further our aim to provide the very best customer care we possibly can. Kindest Regards Hilton Dunkeld More

Ayr, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

booked one night stay , lovely setting river walks with fantastic views . Hotel was very good clean and well presented although I do agree in need of some refurbishment in places .Evening meal was excellent and good value , drinks usual hotel prices as expected.Staff we pleasant and always willing to help. Really relaxing break to chill out ,... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
16 May 2013

It’s with great gratification to read that you enjoyed your holiday and appreciated the quality of food and service our team members provided. We would love to welcome you again at Hilton Dunkeld. Kindest Regards Hilton Dunkeld More

Aberdeen, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 NEW

Hello We would like tot mention how delightful it was to stay at the Dunkeld Hilton Hotel the weekend of 11/12th May. The hotel is a far cry from the standard Hilton hotel as described in an earlier response. The whole oldie worldie ambience of creaking floorboards, the concierge and the grand dining room leading out to the river Tay... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
15 May 2013

Thank you for the wonderful review and recommending us so highly, we are delighted your needs and expectations were exceeded at Hilton Dunkeld. We do hope you will return next year if not before and hope you enjoyed your Etape experience. Kindest Regards Hilton Dunkeld More

Scotland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 13 May 2013 NEW

We met up with family who had been staying here for a wedding to have Sunday lunch before their trip south. There were 5 of us and we went into the dining room at 1pm. First glitch - we had to ask if they had a children's menu and also to see the other menu. We ordered at about 1.10... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
15 May 2013

Your disappointment is our frustration that we did not deliver the appropriate service standards when you visited Hilton Dunkeld for lunch and we apologise sincerely that your Sunday lunch experience was memorable for the wrong reasons. Your feedback is appreciated and we are sorry that on this occasion we have let you down but please be assured your comments are... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 May 2013 NEW

In terms of scenery and style this places rates highly but service and food were both poor. Our table booking was an hour late and when we eventually sat down and ordered the kitchen had ran out of a lot of things. Very disappointing. When our meal arrived it was quite drab and badly presented. Rooms were really nice (we... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
15 May 2013

We are extremely sorry to read that your expectations were not met with regards to your evening meal and the service you received and will use your feedback to make improvements. Glad you enjoyed the lodge you stayed in and the surrounding area and thank you for your feedback. Kindest Regards Hilton Dunkeld More

Musselburgh eastlothian
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 May 2013

just been back to Hilton dunkeld after a break of a few years . it was one of our favourites but it has lost a little of its sparkle. the evening meals were very good but the service on second night was very slow, However it is still worth a visit for the setting alone

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
15 May 2013

On a positive note we are pleased to read you enjoyed yours holiday with us and the culinary delights from our kitchen team. We are regretful that the service on the second night of your stay was disappointing but are glad you will return. Kindest Regards Hilton Dunkeld More

scotland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 11 May 2013

Spent a wknd at this hotel recently. Have to say we really enjoyed it.there are two ways into the hotel, the main drive in the village of dunkeld is fine, i reckon some people have been coming in the wrong entrance as it was certainly not as bad as some make out. The staff were all very good and the... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
15 May 2013

We wish to thank you for the wonderful review of your stay with us and I have personally shared all your feedback with our team members. We are delighted you enjoyed the culinary delights from our kitchen brigade, the service from our team members and the wonderful location we are situated in. We look forward to welcoming you back in... More

Dundee, Angus
Top Contributor
88 reviews 88 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
126 helpful votes 126 helpful votes
2 of 5 stars Reviewed 10 May 2013

Stopped in for a drink on the way back from The House of Bruar. The drive to the hotel from the main road was not pleasant as there are so many pot holes! A nice gentleman opened the door on arrival and welcomed us. In the lounge there was no one behind the bar but someone did notice us quite... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
15 May 2013

Thank you for the review we are sorry we did not pay sufficient details to the cleanliness of our Garden Restaurant and have now rectified this by having procedures in place. We are pleased you enjoyed the friendly service from our team members and we do hope you will consider retuning in the future. Kindest Regards Hilton Dunkeld More

York, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 May 2013

We stayed here for 3 nights for our friend's wedding. The Scottish whiskey upon arrival was a nice touch. Because I am a Hilton Honors member, I requested an room upgrade prior to arrival, but knew this would be unlikely. We were pleasantly surprised to be given 'The Bothy' suite which was simply amazing. It was such a beautiful room... More

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld Perthshire, responded to this review
15 May 2013

Thank you for taking the time to recommend our hotel so highly, we are elated you enjoyed your stay for your friend’s wedding. We are sorry you felt excluded from the opportunity to fish and this is managed by a company who would have made you very welcome. We do hope you will return in the future and we will... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(18)
  • River tay(16)
  • Evening meals(12)
  • Night stay(11)
  • Dining room(7)
  • Dinner bed(7)
  • Wedding party(6)
  • Leisure facilities(5)
  • Very friendly(4)
  • Fresh fruit(3)

Additional Information about Hilton Dunkeld Perthshire

Address: Hilton Dunkeld Perthshire, Dunkeld PH8 0HX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Perth and Kinross > Dunkeld
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Dunkeld
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hilton Dunkeld House is set in its own secluded 280-acre woodland estate in the beautiful Perthshire countryside, on the banks of the River Tay. With a wide range of activities and facilities both within the resort and the local area, it is the perfect getaway whether you are visiting for business or pleasure. The hotel has 98 guest rooms, Livingwell Health Club, [comfort zone] spa and on site activity centre. ... more   less 
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Also Known As:
Hilton Dunkeld Perthshire Hotel
Hilton Dunkeld Perthshire Hotel Dunkeld
Hilton Dunkeld Hotel
Hilton International Dunkeld
Hilton Dunkeld
Dunkeld Hilton
Hilton Dunkeld Perthshire Scotland

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Hilton Dunkeld Perthshire
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