Just stayed the one night. Evening meal was good stuff at a fair price and the bar was lively and friendly. The room was adiquate and comfortable and breakfast next morning was good too. Down side is that the place needs an update from someone vwith design flair. We noticed several places where it was "work in progress" although this... More

We stayed at Kilverts last year and again this year, for 3 nights each time. This time we were in room 11 (Shakespeare) which was absolutely gorgeous with original beams, standalone shower and jacuzzi bath and windows to front and back of the building. The bed was incredibly comfortable. We had another very friendly welcome from Sheila and family and... More

I will never ever stay here again, nor will I recommend it to anyone - quite the opposite. I feel I should have been offered a refund. Awful attitude of owners when I attempted to raise a complaint with them. They did not want to know and would not listen and just argued with me. My weekend was ruined by... More

We stayed over the Christmas period and will never stay again. I have been coming to this hotel for three years and have enjoyed our stay, always a nice fresh clean room, good breakfast, lovely town and chatty locals. The 2 night break we just uncounted was a nightmare. We were checked in by the rudest girl ever, who told... More

We booked a twin room and got a great deal via booking.com and stayed for New Years Eve. Great old building and loved the cost atmosphere in the bar, with a real fire. Our room was homely, yet clean and had a modern bathroom. There were nice touches like books to read in the room and a hot water bottle... More

2nd trip here to Hay on Wye.... Kilverts ticks all the boxes.....affordable,clean,pleasant staff and great service at Breakfast. One downside....radiator in Bathroom was broken....room was cold....bloody cold. Would come back again...

After reading the reviews on Tripadvisor I was worried that we had booked somewhere terrible for our anniversary! However, it was a really nice stay and we would go back. The owners were away at their other hotel (he was recovering from an operation) and we were greeted by Lee who was the duty Manager. He was very friendly and... More

I stay in hotels and B&B,s 2/3 nights a week from Cheshire to Cornwall. I always look forward to staying at Kilverts as the bedrooms are comfortable,the breakfasts are very good and Sheila and the staff are always very welcoming and as a bonus the beer is brilliant

The tiny town of Hay-on-Wye is known for being made up of used book stores and not much else. Right in town there is the posh (read-expensive) Swan Hotel and then there is Kilvert's Inn. Kilvert's was large enough to hold our small group (11 rooms), and Sheila, the propriator, was friendly and helpful on the phone, so I booked... More