Very friendly staff. Room was basic but clean. We booked the 'PAMPER BREAK' which was good value for money and we would definately do it again. Hotel is a very magnificent old building well over 100 years old so expect some creeks here and there. Enjoyed everything. more

A beautiful setting and an imposing hotel... from the outside. Once you enter into reception, you'll see it's a hotel that probably needs a few million pounds spending to bring it up to what you'd expect of a 4 star hotel. My room was large, but weird - a hotch-potch of styles and eras and condition. For example, a new... more

We stayed here for just one night as a result of an email special offer shot from Barcelo. The cost was £102 for DBB for 2 which was reasonable of course. It took 2 rings on the bell to get the Receptionist's attention so that was not promising. I did request a quiet room especially as there seemed to be... more

We booked their spa weekend deal. We were VERY disappointed when, on first evening, we went down to the pool area for our pre dinner jacuzzi to be told that there wasn't one. All four of us gave the guy in the gym a bit of a hard time but he took it well. Other than that we found that... more

On the onset this looks like a lovely hotel but dont be mislead by the pictures on there web site. i stayed over the weekend on a so called spa break with some friends and to our surprise the hotel doesnt even have a jacuzzi, the swimming pool is tiny and the steam and sauna are so small you can... more

My husband & I had our wedding reception here on May 16th 2009 & it was wonderful. This is a beautiful hotel & the Chatsworth & Cavendish Suites where we held our reception are beautifully decorated & perfect for this kind of event. The location is wonderful especially with the cherry trees in bloom on the lawns. Everything was exactly... more

Have just stayed for a two night stay B & B paid £98 in total plus £7 car parking. Had a lovely room at the front of the hotel with outstanding views. PLUS POINTS, Receptionist checking us , friendly helpful and informative. Housekeeping staff lovely, never passed anyone who didn't speak, cleanliness of room fine and nice sized bathroom. Restaurant... more

We stayed at this hotel in May for 4 nights and were very disappointed as it is not up to a 4 star hotel standard. Seriously overpriced and watch out for the £3.50 you will be charged for the car parking per night!!! The decor is very dated, in serious need of refurbishment. The room was noisy at night, what... more

I just could not believe some of the negative reports on trip advisor I don't think we are even talking about the same hotel. It is a super 19th century building and obviously has some of the quirkiness that you would expect from this. The staircase and main restaurant are very grand and recently refurbished. We had a bedroom at... more