Stayed at the hotel for two nights which included the Valentine weekend special. The hotel on arrival was great and the staff very welcoming. We were shown to our room which was lovely and there were chocolates and wine as promised- a very welcome addition! Our Valentine's meal was absolutely gorgeous and yet again the staff were on hand with...
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Stayed at the hotel for two nights. Heavy snow and traffic disruption. The hotel was very comfortable and well maintained, but the most outstanding feature were the staff. Nothing was too much trouble. Everything was done immediately and with a smile.
A perfect hotel experience. Thank you
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Thank You for taking the time to leave such positive comments. We are so glad to hear that you found our hotel to be comfortable for your stay. We love hearing such positive comments about our staff and I will certainly pass this on to the team as they are always very happy to hear such great feedback.
We look...
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We stayed here for two nights in early February. One the first night we had booked for dinner. It was so good we booked again for the next night. The staff were so helpful and polite. It was very cold during our stay and we had to run the water for a while to get hot water, they sent someone...
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Thank You for writing your review on Trip Advisor. We are delighted to hear that you enjoyed your stay with us at the hotel. We a very glad you chose to eat with us in our Restaurant and are pleased to hear that you dined again on your second evening. We look forward to welcoming you back to the hotel...
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The hotel is a lovely hotel with nice dining room (in massive conservatory garden room) and great offering for breakfast that was a la carte with continental buffet offering also. Our room 19 top floor corner was a nice double with forward facing room and side window. All was clean and modern, this room looks as if it has been...
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Many thanks for taking the time to leave a review, We are very pleased to hear that you enjoyed your stay with us and that you liked our restaurant and the food on offer. With regards to your comments on the bedrooms, we do indeed have some rooms that have a different décor and style. We are constantly updating and...
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My wife and I stayed overnight for the first time on the 21st Jan, on arriving the the reception staff were friendly and welcoming. My wife is a wheelchair user but the hotel was very well laid out with access ramp, lift and wide corridors. (a big plus). The dinner and breakfast were excellent, good menu, food well presented, piping...
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Mr Taylor
Thank You for leaving your comments on Trip Advisor, it is always very pleasing to see such positive remarks. We are very happy that you enjoyed your stay and liked our restaurant meals. It is always a great pleasure to know that our guests enjoyed their stay and I am glad that you would like to stay again....
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I just wanted to say how impressed myself and my colleagues were by our Christmas party night on 16th December. The food was excellent and piping hot, the service was excellent and the whole evening was organised extremely well. This is the 3rd time we have been to the Lee Wood in the past 5 years and have to say...
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Thank You for posting your feedback on Trip Advisor. We are very glad that you enjoyed your Christmas Party with us in December. Our staff always love to hear any positive feedback and I will make sure your comments are passed onto the team.
We look forward to welcoming you back for your Christmas Party 2012!
Yours Sincerely
John Millican
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We booked via Late Rooms and just 20 minutes later arrived at hotel. The young receptionist lit up with a terrific smile and welcome and I said we had made a reservation but didnt know whether they had received it. Oh she said you are .... and with bright smile checked us in. I said I stayed a long time...
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Thank You for taking the time to leave such a positive review on Trip Advisor. We are very happy to hear that you enjoyed your stay with us and found everything to your satisfaction. We are so glad that you enjoyed your dinner and breakfast with us in the hotel and that you found our staff to be friendly and...
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Have just returned from a night at the hotel. Very clean, very helpful staff and excellent food. The bathroom in our room looked brand new.The only downside was the mattress was too soft for us but we still slept well.
Glad we chose it.. Just a very short walk into the town. Has made us want to return to Buxton....
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Thank You for taking the time to leave your comments on Trip Advisor. We really appreciate your feedback and are very pleased that you enjoyed your stay. We do have a number of rooms with the view you describe, which in the winter you can see as far as Solomon’s temple, one of Buxton’s best known landmarks. We hope to...
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Visited the hotel as a wedding guest. Although not an overnight visitor we were concerned as it was the first long day out we were to spend with our baby since he started weaning. We called the hotel the night before to check on the availability of storage for bottles and the possibility to warm baby food. The gentleman my...
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We really appreciate that you took the time to comment on Trip Advisor even though you didn’t stay overnight. Thank You for the excellent comments regarding our staff, we are a family run hotel and have been for over 50 years so children and babies are always welcomed with open arms! We are very glad that you enjoyed the celebrations...
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THis has the potential to be a good hotel; its location is great, the staff are definitely one of the big assets as is the excellent dining conservatory (& good breakfast)
. Two main shortcomings:
-bathroom: come on owners, 2012 & no decent shower? black plastic loo seat?
-heating: I know I do feel the cold, but this is Buxton...
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Thank You for taking the time to comment on Trip Advisor. We are pleased that you enjoyed your dinning in the conservatory and your breakfast in the morning. With regards to your room we had planned refurbishment for this room but had to delay as the wedding party you booked with actually needed 100% of our bedrooms. This room has...
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