Booked the hotel as was attending a party in the area, so only stayed the one night. The room was large and clean The bed large and comfortable, and had the sofa as booked, despite this the room was not cramped. Room facilities include having both trouser press and an iron and ironing board, inroom tea and coffee and a... More

This hotel is unfortunately in Basildon. However the staff attitude and the management of this hotel is second to none, about 10 times better than any London Holiday Inn, and many other hotels. Key good points The hotel recognises the value of priority club members The hotel is clean the beds are comfy and the rooms are well equipped There... More

We stayed here for 1 night on 27 April, as we were attending our friends Kelly & Kyle's wedding. The reception team were excellent, and dealt with our booking really well. The room (311) was what you would expect from the Holiday Inn. Breakfast was very good. No complaints about the noise, maybe because our room wasn't facing the retail... More

Well located hotel within a retail park so plenty of choice for food/drink. The room was a good size and clean, the staff were helpfull. The breakfast was ok. Stayed one night for business but would use again.

Good points first. Friendly staff who speak good English which makes a change. Excellent breakfast, very nice room. Bad Points Whatever the room temperature was set to didn't seem to make a difference, it was just very hot the whole time which meant you had to open the window, BIG MISTAKE, the noise at 3am was deafening and woke us... More

In summary: Do not visit at the weekend if you want a good night's sleep as the walls are paper thin and you will hear everything. It is probably fine during the week. First impressions were good: friendly staff; modern reception/bar area; nice room. Before heading out for food we could hear a voice...it was actually the man in the... More

This hotel is pretty much what you'd expect from a Holiday Inn. However, as it is located in a retail park there is plenty of choice of what to eat and drink. There is a pub in walking distance, and I believe the hotel has a deal with a large gym at the retail park (I didn't try it out... More

We have just returned from a great overnight stay. We were at the hotel for a formal dinner function and were pleasantly surprised with everything from the super welcome at check-in, great service at the dinner, the bars and the fantastic breakfast - a better buffet selection than some much more expensive hotels. The cleanliness is exemplary, the facilities, decor... More

I stayed with 11 U16 netballers for a night before the National Schools Netball Finals. The staff were incredibly helpful, brought breakfast and dinner forward to suit our needs and even provided bin bags to store our kit whilst on court in the rain. Rooms were comfy, warm and well appointed. Didn't use spa or pool but both looked great.... More