Everything about this hotel exceeded our expectations of a budget hotel. From the receptionists to the staff at breakfast nothing was too much trouble. The room was clean, spacious and contemporary. And despite being next to the arterial road noise was fairly negligible. Breakfast was also of a high standard. more

For the last 32 years, I have been travelling world wide with my work and have been staying in hotels on average about twice a month in this time. Some hotels have been good, some ok and many awful. Many of the really expensive hotels have been awful. On my visit to the ‘Premier Inn Rayliegh’ (near Southend) I simply... more

Hard to find, no indication..down the back of Festival park, past industrial units, up a small dirty lane that looks like a dead end and suddenly its there. No good if you are on public transport, bus stop miles away. Arrived and checked in, had asked for a room Lake side ( not that you can see it-- all trees... more

Booked the hotel based on reviews here and previous experience from the hotel chain. Great hotel, very helpful staff. Rooms were Very Clean!!! roomy, and facilities spot on. The only problem we had was that the postcode that was provided when booking wasnt correct and the sat nav took us to Southend. Everything else was great, the Harvester next door... more

I have been staying at this hotel regularly since it opened in 2001. There have been several changes of management and staff since then, but it is fair to say that the current team will try their hardest to ensure complete satisfaction. In general this is a clean , well run hotel with friendly receptionists who will do their best... more

A super hotel with friendly staff and nicely decorated rooms. Breakfast was very nice and all in all would not hesitate to stay here again should I need to. more

I stay in Express hotels alot over the course of a year on business. I have found the Express at Rayleigh out of all the express hotels to have the highest standards of cleanliness, I understand its under new management, which you can see. Such a friendly warm team who always remember my name, I will keep on returning. I... more

I stayed in room 204 on 4 December 2006. I really don't understand the previous comment. When I stayed there the window was double glazed. The room overlooks a major road - but this is contained within an underpass and the noise is minimal. The girl on reception was polite, well-informed and a joy to talk to. She made me... more

Rude check-in staff. Unbearable noise in the room. This hotel is right on the edge of a busy road. Room 204 has no double glazing, so it feels like you're trying to sleep in a bus shelter: freezing cold and sooooo noisy! Reuqested another room, but my request was refused, without good reason. The cleaners must concentrate on the obvious... more