To say we were unhappy would be an understatement.We went there for my husbands 50th and were both looking forward to pampering ourselves in a luxury room.We expected a better standard room for £100 a night.It was cramped and uncomfortable and the decor was cheap and tatty.The only saving grace was that the bathroom looked newly decorated.The voile curtains were... more

Stayed at the cromwell for 2 nights using the tesco clubcard scheme.We had a first floor room overlooking the garden.Room was very clean, if a tad small, but was well equipped with all the usual such as hairdryer,tea/coffee making facilities ,iron etc.Hotel was olde world style which was far bettter than the "plastic " hotel chains. Restaurant was very reasonably... more

Our friend booked us a night at the Cromwell Lodge as a thank you to my husband for taking her wedding photographs that day. As the wedding was early Saturday morning we booked the Friday night ourselves also. To pay £60 this morning on checking out was painful enough but to be charged initially for the two nights was insulting!!... more

Well overall there's some good & some bad. Biggest point I think is to check (in Summer especially) whether there is a Wedding on. As vast majority of rooms look out onto the Garden it would be a noisy experience. On arriving there was no one on reception and the staff don't wear clear uniforms so finding some one to... more

We too stayed here using the Tesco clubcard scheme, and we too were quite disappointed. The hotel is in need of an overhaul, but clean room and good breakfast. It's well placed for the local amenities and can recommend the Thai restaurant across the road. The TV packed up on the first night... reported the issue but nothing got done,... more

Booked The Cromwell Lodge Hotel using Tesco Clubcard Vouchers it must be the worst Hotel we have stayed in very run down and shabby the room rate was £100 per night just glad we didn't pay that, the bed linen was clean and the breakfast good and that is all I can say. This has put us off staying at... more

We stayed at the Cromwell this weekend. It is a nice hotel and well situated. We were in the garden rooms and they were lovely.The only thing we could complain about was the smell in the bathroom ( and it was there before we got there). Our friends in the next room didn't have this problem. There must have been... more

This little inn/hotel was exactly what I'd picture to be in a little town in England. The front desk was small and old and there was not an elevator, just some small ricketly old steps. Our room was TINY, but very clean. Everything was old, old keys, old furniture, but the bathroom was actually updated and nice - just very... more

We stayed at Cromwell Lodge for two nights as part of a tour and were disappointed. It is clean but that is about the best we can say about it. Our room was small, the furnishings were outdated and there was noise from the outside alley the entire night. I know that standards for rooms are different in Europe than... more