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All 10 Ashford hotels »

Ashford International Hotel

4.0 of 5
Simone Weil Avenue, Ashford TN24 8UX, England
Hotel amenities
Ranked #3 of 10 hotels in Ashford
4.0 of 5 stars 262 Reviews
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262 reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • Friendly and helpful(8)
  • Public area(7)
  • Spa Break(6)
  • Swimming pool(6)
  • Room service(6)
  • Leisure facilities(4)
  • Second day(4)
  • High standard(3)
  • Quench bar(3)
Traveller rating
    101
    107
    34
    12
    8
Only show reviews for Family (51) | Couples (95) | Business (52)
Date Rating
Pemicool
London, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 17 February 2012 NEW

Very pleasant stay in a nice hotel with nice SPA facilities. Only down point was the quality of the food served in the restaurant. More

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Sue S
Oxford, United Kingdom
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 17 February 2012 NEW

Good location-just of M20. Good quality rooms. Complimentary wi-fi (Hilton take note) Free parking (HIlton take note) Breakfast included in the price (Hilton take note) Friendly faces on receiption More

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John N
Reading, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 17 February 2012 NEW

We stayed on a Sunday eve and the hotel was not full by any means. It was however, a very good price, good room, restaurant was quite busy and people looked happy at Dinner. Even though we ate out in the evening, we did eat in for breakfast and there was an excellent selection of traditional English. Sadly the bacon... More

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Sue I
Lincoln, United Kingdom
1 review
5 of 5 stars Reviewed 16 February 2012 NEW

We stayed at the Ashford International twice last week, the first time with two other adults and two children. Parking is very good. The first time the rooms were good, clean,comfortable (except for the pillows!) and good tea and coffee facilities. We had booked into the restaurant for our evening meal. Unfortunately the food was served cold in three of... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
17 February 2012

Dear Sue I Thank you for taking the time to post your review following your recent stays at Ashford International Hotel. I was disappointed to learn of the shortfalls you experienced in the restaurant on your first stay. However on a positive note I’m pleased that the team acknowledged the issues and dealt with them to your satisfaction. We have... More

WhenAreWeThere!
Ellesmere Port, United Kingdom
Senior Contributor
49 reviews
111 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

Very good hotel. Staff always friendly and check-in very smooth and quick - normally is ready. Room excellent size. Free Internet access. Clean. Good air con system. comfortable beds. Main positive points: loads of parking and an outstanding health club. Proper sized pool that you would not expect in a hotel, sauna, steam room, whirlpool, good selection of cardio and... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear WhenAreWeThere! Thank you for recently reviewing Ashford International Hotel. I’m pleased that you had a comfortable stay and that you enjoyed the free Wifi and the leisure facilities. In addition to the a la carte menu in the Horizon Restaurant we also offer extensive bar and room service menus offering a range of home comforts to speciality dishes. Thank... More

floridasmith
america
2 reviews
3 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

This was our first visit to the Ashford International. The room was comfortable with ample space, the beds were really comfortable. Plenty of coffee and tea. We were able to check in just after 11am which was a bonus. Our treatments were fab and enjoyed using the spa facilities. However two of my friends attended a Pilates class on the... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear floridasmith Thank you for choosing Ashford International Hotel to celebrate your special birthday and a belated happy birthday from us! I’m sorry to hear that you had to wait for your meals in the evening but on a positive note I’m pleased that the team gave you a drink by way of an apology and that you enjoyed a... More

loopyloo083
Essex
Contributor
18 reviews
18 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

This was our first visit to the Ashford International. The hotel is very bright and airy. We upgraded our room for £30 and it was well worth it for the extra space. Our room was well furnished ,clean and very comfortable. The bathroom was decent size with nice toiletries. We also had tea and coffee making facilities and a small... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear loopyloo083 Thank you for posting your review following your recent stay at Ashford International Hotel. I will use your comments constructively and address them with the team as they help us maintain and improve our standards and service going forward. However I’m pleased that overall you enjoyed your stay and you would definitely stay again. Thank you and kind... More

Fiona C
Bexleyheath, United Kingdom
1 review
5 of 5 stars Reviewed 10 February 2012

This is a firm favourite of ours as it is only about an hour from home so we can maximise our time relaxing and spending time together. We were not disappointed and although there was a change in staff from our last visit all were very friendly, helpful and knowledgeable. Our room was clean and well maintained and we both... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear Fiona C Thank you for your lovely review - I’m delighted that the Ashford International Hotel is a firm favourite of yours. The spa is very popular for weekend breaks but we also offer excellent deals on the website for mid-week breaks and spa days. Thanks again and we look forward to welcoming you back again in the near... More

sabrina m
London, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Myself and partner stayed at the Ashford International for the whole weekend. Initially upon arrival our room was not quite ready when we arrived at 3.30 (check in was from 3pm) so we made other plans to do some shopping instead at the local outlet. On our return our room was ready and we was given directions, however before we... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
8 February 2012

Dear Sabrina M Many thanks for recently reviewing our hotel; I was pleased to hear that you enjoyed your break away and that the staff were welcoming. Miles, Samantha & John are delighted to have been named in your review. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards Deirdre Billing,... More

clm76
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Stayed with a friend for a weekend spa break and it was wonderful. Every member of staff in the hotel and spa we encountered were fantastic and nothing was too much trouble for them. Thoroughly enjoyed our stay and are looking to book again in the near future. Cannot fault the place. More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
8 February 2012

Dear clm76 Thank you for your lovely review and for your kind words towards the team. They always enjoy receiving feedback. We look forward to welcoming you back very soon. Kind Regards, Deirdre Billing, General Manager More

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Ashford International Hotel Also Known As

  • Ashford Hotel International
Address: Simone Weil Avenue, Ashford TN24 8UX, England

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