Stayed for my brother's wedding in November 08. Although the wedding was good the hotel lacked any kind of charisma and our room was the size of a rabbit hutch. The fun started when I received my credit card statement and found I had been charged for nights we had not stayed as well as double charged for the night... more

After reading the reviews, I was rather anxious as to what we’d find, but anyone staying here is in for a treat. All of the bad reviews were written while the improvements were taking place, and from what we saw, that’s all well behind them, and service is back to normal. From the warm welcome on arrival to the friendly... more

The hotel has been renovated recently... to an extent. The reception and bar area is great. Unfortunately, the room I stayed in had no working shower. I'd have complained but was on the way out quickly to a business meeting - not what you need! The rooms are in dire need of an update and a repaint in the corridor... more

Stayed here for a number of nights recently. Problems with no hot water meant no showers for some rooms. Was surprised to learn they still booked new guests in to rooms without water. My own room had been very well renovated but co workeras rooms were old and outdated with some mold in places. Staff were reasonably friendly appart from... more

What a great hotel. We only stayed one night - There was a wedding party on and although the staff were busy they were still very helpful and good natured, particularly Heather. After check in the menus were brought to our room and as the function was busy they let us eat from the bar menu in the restaurant Excellent... more

i have recently stay at the fir grove hotel and i had a lovley weekend. the staff are great and very friendly. more

Stayed here for one night with a colleague as our regular hotel wasn't available. It's the same price as our regular one, but the Fir Grove is a premium priced hotel for only a regular quality hotel. The bar is nice, but the prices were a little pricey. Ate in the restaurant and as a business traveller with a fixed... more

Pretty much have to agree with other reviewers here - Room was dated and tired but it was clean as was the bathroom. Liked the bar - a typical English pub which was welcoming i.m.o. - had some food in it and it was adequate Breakfast buffet was good and overall for the price it was what i would have... more

Like other reviews I'd say this place is made by the staff...they really seem to enjoy working there. Lovely friendly people. Our room (a small suite) was rather quirkily furnished with too much, rather over the top furniture and a dangly light fitting that you kept hitting your head on. However the bathroom was huge with a fantastic bath for... more