Excellent reception / check-in and we were very happy to be upgraded to a suite. The room was very large, quiet and with a great view of the gardens. Couldn't fault it on cleanliness. Great quality bathroom products supplied. However the dining experience was a massive let-down. We were seated with 3 other couples in the red ballroom. The service... more

We stayed here last December. When we arrived in the evening, there was a light frost on the ground and the glistening sparkle of lights everywhere, magical! The main public areas were decked out with trees and decorations, wonderfully festive! We were thrilled with our room, situated on the ground floor overlooking the adjacent deer park, accessed from french windows.... more

For those travelers looking for a luxurious (castle)hotelexperience : look elsewhere. This is a shabby place, in desperate need of a serious upgrading of the building and of the service, and in general, of the management. The service is of a ridiculously low and amateuristic standard. Most of the staff are really sweet people, they are very friendly and some... more

We were stuck in UK for a week and had to find somewhere within budget - this was lovely - yes, slightly neglected gardens but the room, amenities, food and staff were superb. Clean room, Sky, TV and internet - what more could one ask for but.. being there for a week the set menu was ALL the same -... more

I've been to this hotel on numerous occasions over the years but this is the first time I've had lunch here. The hotel decor is OK but the gardens are a bit neglected. The food was absolute perfection. I have Never eaten such tender, succulent, tasty beef!! Do check out the costs of bar drinks and wine - and really... more

Stayed here with my wife as we were attending a wedding at the hotel. The wedding went very well but the hotel is not up to the standard I was expecting for the high price we paid. Our room was 'OK' but nothing special and the public areas could all do with money being spent on them. If it had... more

We stayed at this country hotel (part of the handpicked group of hotels) in Buxted Sussex. The room was very clean it had a widescreen Television Sky Sports and a DVD player which although I dont often go away to watch television I was very surprised to see such technology in the room! The hotel itself was set in a... more

My boyfriend and I booked a DB&B rate at Buxted as we were riding in Ashdown Forest nearby. From the moment we checked in to when we sadly had to leave the service, setting and surroundings were perfect. The staff are very polite and helpful, charismatic and charming, nothing is too much to ask. We were in the part of... more

Stayed here on a Tuesday night, to celebrate wifes birthday, Dinner, Bed & Breakfast. No one at reception on arrival, but someone arrived within couple of minutes, apologising for delay. Offer of help with bag to room, but not needed. Room was standard 4* hotel style, as we were in the new wing of the hotel, rather than the main... more