For one night, this hotel did the job if you can put up with the fact it is not a modern hotel in terms of the rooms. The check-in staff were pleasant and efficient, the room decor is quite dated but everything was clean including the toilet/shower (the shower was nice and powerful). The wash basin was in the bedroom... more

The communication between staff is dreadful. We book 2 work collegues into the hotel, we e-mailed confirmation of payment on our company credit card, with authorisation from our Procurement Manager for the hotel to use the card. This was checked with their staff that they had recieved the e-mail, and all was ok. This was confirmed. Our collegues turned up... more

One night stay over the weekend - I was slighly disappointed as I visioned the hotel to be alot grander than what is was. I travel for my work & stay in budget hotels and this hotel was a similar/poorer standard yet the price was higher. It does have character and the rooms were comfortable - bedding could do with... more

I have stayed at this Hotel a few times, mainly because of the locality to work. The hotel is a nice old building and the staff are great - although the same member of staff seems to appear all over the hotel (maybe she has rollerskates on). The food is good; service slow but I would say it is worth... more

We paid £60 each for two rooms for an overnight stop.Rooms were fine, small but perfectly functional, and clean.Shower rooms en suite were small but big enough for the purpose.It is an old building and does have a lot of charm. Staff were all very polite and friendly especially the young lady on reception and the waitress on Friday night.Food... more

For £80 a night, I was expecting a better standard than what we experienced. Our room with pokey and didn't have a proper bathroom. There was a shower cubicle and toilet with a sliding door, and very little room to move. The shower was grubby and and dirty, and if you looked up, there were cob webs galore. We found... more

I was expecting a third rate experience from previous reviews, but was pleasently suprised. I was staying on business in the area and was booked in by a colleague, so didn't have much say in the choice. When I arrived I did bag the last of about twenty car parking spaces, but there is a pay and display car park... more

I always look forward to going to The Swan in Newport Pagnell. It really is the star building of the High Street, and it oozes character. The owner told me he's spent over £1million on refurbishing it over the last ten years, which I can quite believe. The staff are very friendly, too. I like the panelled restaurant and often... more

Upon checking in at 5pm - we were told a wedding reception was being held and the music would finish at midnight.The room - was at the top of the hotel and very very hot. The small ensuite shower room had not been cleaned - there was dust on the extractor fan, empty loo roll on the floor and I... more