Excellent caring staff especialy the Manager Bill, who did more than any manager could be expected to do when my aunt was taken to hospital on the third day of their holiday on 10/8/2012, everyone was so kind and caring to my uncle and myself. Uncle said the food was good and the entertainment was also good, if not for... More

i recently stayed at the bond hotel at lytham st annes with 2000 club group i can honestly say that i enjoyed my time there and will certainly consider going back and have informed other disabled groups of this place the staff were great and nothing was too much for them the day trips were good

The new manager and his staff were excellent, facilities for disabled guests were good , hoists, wet rooms, cot-sides etc .food in the retaurant was of a high standard. all in all the staff did all they could (and more!) for our party there was also excellent entertainment on every evening and day trips every day, the staff even arranged... More

We have just spent a Five day mid week break at this Hotel . It has many good points for Customers with Disabilities large rooms with wet rooms and hoists and other equipment available on request. It has recently required a new manager and almost a complete new set of staff. We found all the staff to be very helpful... More

A family run hotel offering a warm welcome to our party of 24. The staff could not do enough to make our stay a memorable occasion and made sure any minor problems were attended to immediately.The hotel had had a recent refurb. and this showed. Our room and bathroom were clean,spacious and equipped to suit our needs. The hotel arranged... More

I took a family friend, a 92 year old lady to the St Annes Hotel, (Bond Hotel Lytham). This hotel has been refurhished and the reviews below should be disregarded. We had a brilliant time. Everywhere was clean, beds, carpets etc. Every room has a wet room, and all the equipment to make your stay easier such as hoist, commodes,... More

carpets stained, wetrooms water pouring out onto carpet, got my money back. they have now put dark brown carpets down so nobody will c stains. meals terrible. all caught on camcorder.disabled, charged much extra for filth. i should have looked on this site before going. will now have to contact disability awareness day to inform them. very unsatisfactory and would... More

We have stayed here 3 times now and are always happy to return. We supported our service users to a 5 day stay with daytrips for 3 of those days and there hasnt been a bad stay as yet. We have used family suites which are larger enough to cater for your clients needs and to have some space to... More

Nothing good to say - ended up in a County Court to get our money back. Took six months but worth it. Not sure how they can say they have been refurbished perhaps they meant for the staff.