We have stayed here 3 times now and are always happy to return. We supported our service users to a 5 day stay with daytrips for 3 of those days and there hasnt been a bad stay as yet. We have used family suites which are larger enough to cater for your clients needs and to have some space to... More

Nothing good to say - ended up in a County Court to get our money back. Took six months but worth it. Not sure how they can say they have been refurbished perhaps they meant for the staff. More

I wish i had taken notice of some of the earlier reviews,but decided to give it a chance. Dirty carpets & the shower was grubby (I couldn't take any pics unfortunately). The food was poor & staff were run off there feet but did there best. I would have complained at first but most of the time staff didn't seem... More

Having spent the last year working with special needs clients with varying conditions and needs, I visit The St Annes Hotel with them on many occasions not just for a 4 day break. Over all, the hotel offers excellent value for money and although (what some people have described as hospital beds) are present in all the rooms, these with... More

I stayed here in July with my manager ShonaE and a lady i support we will never be back as the place is tired grubby n shabby at its very best i will not repeat all the complaints made before by my manager and others but agree wholeheartedly with them ie dirty filthy carpets canteen (not dining room) and badly... More

accomodation was second rate , sheets on bed had to be changed 3 times before we got clean one, Towels had dirty handprints on day 2 ( these were the extra clean ones we asked for). Pepper dish on the dining table contained a mucus like substance, no explanation was given when highlighted with staff. The bedroom carpets were disgusting,... More

I took two young people with a disability to St.Annes, with high expectations. It turned out to be an insight into residential care! How it can be described as a hotel is beyond me. Evening meal was served between 5 and 6. The entertainment was patronising and tacky. The rooms were like something in a hospital. No telephones in the... More

We booked a 5 day holiday for 3 people in April 2011 back in November 2010 . we paid 300 pounds deposit for 3 people and booked 2 rooms on the ground floor. We also paid a40 pounds cancellation plan . My disabled son with Complex needs died on 24th December 2010 . i informed the Bond booking team to... More

The St Annes Hotel is run by the Bond Hotel in Blackpool. The latter is in a noisy position and feels tired. By contrast the St Annes is much better if you want just a bit more space and less hustle. We found the staff extremely friendly. The lights and bed didn't work when we arrived in our designated room... More