I booked the hotel through laterooms.com and was advised the standard rooms were fully booked and could offer me a "Luxury Room" with a £10 saving for £65 per night - which I accepted... The website showed pictures of these contemporary, trendy rooms, with sumptuous bedding and tastefully decorated... When I arrived at the hotel, I was disappointed not to... more

I was allocated a luxury double which was also the disabled access room on the ground floor. The room windows were wide open - probably to disguise the musty, damp smell of the place. Toilet seat was clinging on for dear life with a damaged hinge and it was a saniflo loo which was not quiet. No soap (due to... more

This hotel did not live up to its expectations. On arrival, we were put in a tiny double room with dirty bed linen. When we complained, the girl in charge was surly and obviously did not believe us. Then we questioned the size as we had booked a luxury double. We were reluctantly moved. There was no lift that I... more

I've stayed at the Winelodge twice and it's a very good hotel - modern, nicely decorated, good-sized rooms and close to the seafront and pier. Last time I went I was upgraded to one of the exectuive rooms, which is fantastic - it has a separate lounge and bedroom, with leather sofa and cinema screen plasma on the wall -... more

Spent a night at the Winelodge. The hotel itself is well situated just outside the town and near to the beach and promenade. It is really well specified, with a very modern look and feel. The receptionist was friendly and welcoming. The room was small in size - this was an Executive Room - but very well furnished, modern, smart,... more

Arrived at 9pm last Friday, and due to last review, knew that restuarant was closed. However, David on Reception quickly called his Mum at the Jolly Sailors pub/restaurant down the road (2mins by car) and promptly fixed us up. We had a good meal there. The location next to a KFC and snooker hall did not fill us with confidence,... more

My expectations, brought about by the up market web site, were not met during my recent stay. Having arrived at 21:20 because of a train delay, I was told that the restaurant closes at 9pm and that no room service was available. Something the website does not mention. I was allocated a ground floor room which had opaque windows, making... more