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Compass Hotel Loughborough


Hotel class 3.0 of 5
New Ashby Road, Loughborough LE11 4EX, England
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Reviews you can trust

62% Do not recommend
2.5 of 5 stars 33 reviews
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By trip type
All (33)
[ Date ] [ Rating ]
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1 of 5 stars
London
23 Nov 2009 New

First the good: Nice staff (when you could find one), The food was good and served on hot plates. Looks nice when entering. Now the bad: The annex carpet was fitted over hardboard, which crashes when walked on. The carpet is held in place with black Duck tape and is rucked-up, in places, so is a trip hazard. The room... more

Oh dear
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2 of 5 stars
Worthing
14 Oct 2009 | Trip type: Couples

Clearly an establsishment in need of some major refurbushment to the whole interior and bedrooms. Freindly helpful staff though who are trying to do their best. The reception and pool are ok, it is the bedrooms and corridors that let the place down, shabby carpets, wallpaper peeling, mouldy bathrooms etc etc. We were advised by the reception that the hotel... more

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1 of 5 stars
Ramsgate, Kent
15 Sep 2009 | Trip type: Family

Oh my! what a huge disappointment. so perfectly located for Loughborough Uni and yet still so massively disappointing. would rather travel several miles than stay here again. mouldy bathroom, ripped lino. matressess that may have once been comfortable in the 1970s - hard and bulging springs. breakfast fairly poor with appalling service. don't touch with a barge pole - unless... more

Fine to me!
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4 of 5 stars
Alnwick
21 Aug 2009 | Trip type: Business, Solo travel

Booked this hotel via web for £50 for a double room inc breakfast. Ok the hotel is dated but I wasn't moving in and didn't intend to buy it! Just wanted a resonably priced room, good shower and breakfast. Staff prefectly polite and pleasant - a credit to the hotel The room was very large and good comforatble bed, nice... more

Just OK
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3 of 5 stars
London, United Kingdom
26 Jul 2009 | Trip type: Family

Stayed here just 1 night for Uni graduation day. Quite dated & scruffy around the edges but the buffet breakfast was fine. Cheap & more importantly, the ideal location for what we wanted. more

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2 of 5 stars
London, United Kingdom
5 Jul 2009 | Trip type: Couples

In desperate need of a refurb, rooms dated with frayed carpets, not great. Service was ok. more

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1 of 5 stars
London
29 Jun 2009 | Trip type: Couples

This hotel is a blast from the past with no lifts. We arrived at 11pm as we were delayed coming from London due to flash flooding. Check in was quick...the ONLY positive. When using the bathroom, the floor was creaking loudly due the people walking in the corridor. The bed sheets were a pale yellow colour and a double bed... more

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2 of 5 stars
Scotland
29 Jun 2009 | Trip type: Couples

My partner and I stayed for 2 nights at the Quality Hotel. The girl on Reception was informative to the point of being robotic. Felt there was no genuine customer care. The bedroom was tired but comfortable. However, the shower was another matter,it had a mind of its own, after several sprays around the bathroom we finally managed to secure... more

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3 of 5 stars
Amsterdam, The Netherlands
19 Mar 2009 | Trip type: Solo travel

The hotel is quite shabby with peeling wallpaper but I found it to be clean so for the price I was happy with my choice. My room was large with a nice bathroom and large bed. The hotel is located just beyond the motorway so it would be a good motorway inn but its still very quiet. It has its... more

Management response from
MNGM, General Manager

Thank you for your recent review of the hotel. I was glad to read that the service elements and the cleanliness of the hotel, met your expectations. You are quite right about the condition of the property, it does need refurbishing. We have recently been sold and are hopeful that in time, the new owners will invest in the property...

not that bad
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3 of 5 stars
England
29 Sep 2008 | Trip type: Business, Solo travel

Having read previous reviews I was not expecting much but I was pleasantly suprised with my stay. Yes the hotel is dated and needs some money spent on it but be honest how much time do you spend on a corridor. The rooms are large compared to many hotels and the room I had had a large comfy bed. It... more

Management response from
MNGM, General Manager

Thank you for taking the time to write a review on the hotel, following your recent stay. I was glad to see that you recognise some of the great features of the hotel, including a great location, large/clean rooms and value for money. As the new General Manager, I am working with the team to improve the issues we can...

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Compass Hotel Loughborough Also Known As

  • Quality Inn Loughborough
  • Loughborough Quality Inn
Address: New Ashby Road, Loughborough LE11 4EX, England