Anybody who travels to Orkney expecting chic hotels with flunkies on the door and bell-boys rushing to help with luggage, 'have a nice day' service or bon viveur facilities of any kind is likely to come away disappointed. You're not in the heart of London or some honeypot centre geared solely to the discering traveller and where your cash buys... more

This hotel would be fine were it not for the high prices for rooms. The staff are pleasant enough, the breakfast was ample (would be boring over a few days longer stay though). Location is good but beware of side rooms over the hotels' downmarket pub. Oh and don't be surprised if the room you get isn't what you book,... more

stayed here and it was great the food was absolutely fantastic wouldnt want to eat anywhere else, the restraunt seems very popular and no wonder the staff were extremely nice and helpful helping us organise stuff and the rooms were lovely great views of the harbour area. more

The rooms are very shabby-I had the "executive double"-bit of a joke. Stained bedcover, shabby carpetsand furniture plus dirty shower. The man on reception was really pleasant but the girl must have missed the training day on customer care. Basic breakfast with only choice being how you like your eggs. Try the Sands Hotel in Burray ,around 10 miles away.... more

I was staying there for a one night business trip, but found the whole hotel in need of a revamp. The room on the 3rd floor was of poor quality and shabby. The furniture very old. The bed was one of those your grannie would have thrown out years ago, ( along with the quiltcover !) and it was brick... more

I should note that, for obvious reasons, I didn't stay long enough to sample the food/ breakfast or evaluate the noise levels etc. I turned up on spec - was handed a key (by a very surly receptionist) to a truly awful room. This had everything that is bad about scottish hotels - small room, tiny bed, cold, very very... more

Stayed in the Kirkwall Hotel last weekend with a friend, we were up visiting old friends & booked in here for three nights. Got a great deal 3 nights for the price of 2 so that was a bonus. Breakfast was lovely & the staff seemed very friendly. Will be back in April for another visit & will definatley stay... more

It's a good location on the harbour. The rooms are OK (though I thought £90 for single occupancy of a double with harbour view at a 3* was a bit over-priced). The restaurant is very good value and quality for hotel dining. If only the staff smiled a bit, and engaged in conversation with their customers! It's amazing how a... more

surly, monosyllabic staff with the exception of lounge barman (a student I think). Very greasy breakfast but dinner ok more