This is such a nice hotel and so different from the norm. It has old-fashioned décor – done very deliberately by the owners – so a very pleasant change from the usual ubiquitous modern boutique hotel style. Our room – room 3 – was very comfortable, with a sofa and large enough for two not to feel cramped. We also... more

The hotel was a perfect treasure and the staff were pure gold. After a long days sightseeing it was a joy to come back to the hotel and enjoy a night cap in the bar or dinner in the restaurant. They helped with booking ferries and hotels to other islands and were full of information about places to visit. Definately... more

My wife and I visited Orkney for the first time last month and had a great time which was enhanced by the West End hotel. Friendly staff, good food, comfy accommodation with a teddy bear in our room to welcome us. more

This was a find; a friendly, spotlessly clean oasis with great food. Giffie and Robert, the owners, have put heart and soul into creating a smashing wee hotel. Rooms are not huge but very well appointed and comfortable. Deservedly No 1 in Kirkwall. more

We decided to finish our cycling marathon (Lands End to John O Groats) with a restful couple of days on Orkney. West End Hotel proved ideal for our purposes, a quiet location and yet central, a short walk from "downtown Kirkwall." The internal layout is a bit confusing on first acquaintance but, trying hard to be critical, this is the... more

The hotel is a lovely little gem, it's clean and well presented and only a few minutes walk from the town centre. The owners and staff are very pleasant and helpful, and I would recommend the hotel to anyone wanting to stay in a quite and relaxing area of Orkney. more

Well what can i say? I stayed here on the of 27th October for three nights and i can safely say that it was the best hotel i have stayed in.. well in ever. The owners Giffie and Robert were very friendly and made me feel very welcome. Nothing was too much trouble for them, even when i arrived after... more

The best thing about the West End Hotel was the service. The owner took time to sit down with us and mark on a map all the places that we had to see with our limited time on the mainland Orkney. He also called an attraction to make a reservation and get directions for us. He allowed me to go... more

When looking for a hotel in Kirkwall for a week we relied on this site's recommendations. I have travelled the world and can't think of a hotel I liked better or would rather revisit. The West End was charming in every sense of the word. We have nothing but good things to say about the West End Hotel. The rooms... more