Arrived to unfriendly receptionist. Had paid a deposit and she requested remaining full payment of room before room key given. Staircase to second floor very small and wouldn't advise anyone with young or elderly relatives. Opened door to room to find the smallest basic double room I have EVER stayed in. Pigeons sat outside the bedroom window overlooking a rubbish... more

we stayed at this hotel 2 years ago and was satisfied with our stay. this time there is new management and although some changes are for the better there is still some areas that need working on. firstly our room was really quite small, so much that we had to walk sideways between the bed and the wall to be... more

Thank you for a pleasant stay. It was nice to be in a clean and quiet hotel whilst I was away from home and family at Christmas. more

I really cannot see what essexbirch was going on about. This hotel is superb and a real little haven. Friendly staff, clean and relaxing rooms and a mean breakfast. Would definatley reccommoend!!!! more

Very enjoyable stay - nothing too much trouble for the staff. Very clean adn quiet relaxed atmosphere. Would definatley reccommend more

it was rated as 3* so we didn't expect to much, but this was just disgusting. out of 8 rooms reserved at least 5 had a horrible stench of drains. Some of which had obviously not been occupied recently and therefore not cleaned as the layer of dust surrounding the drinking glasses proved. but the most disapointing part was the... more

We went with a coach party and were very satisfied with the hotel. Our room was spacious with a large bathroom and very clean and warm. The food was excellent with a good breakfast. The only disadvantage was that the lift was not working which was not a problem for us but was for some of our party. To be... more

We stayed in a family group with about 6 rooms at the Embassy last year and it was quite comfortable, although a little shabby. The staff were quite friendly and we looked forward to staying again this year. Unfortunately, they have double booked us with a coach load and cancelled most of our rooms causing us some not inconsiderable hassle... more