I booked this Best Western hotel as in the past I have never come across a problem with this chain of hotels. We arrived at 11.15 p.m. and the receptionist was friendly and competent showing us to room 10. He told us that this was a superior room - maybe in the 1960's - very old fashioned with a four... more

As soon as we pulled into the car park my heart sank,the place looks cheap and outdated.Once inside the reception area looks ok but once you have your room key and you walk through the corridors it goes down hill the decor is like something out of the seventies,the carpet is so badly worn that duct tape holds it together... more

I stayed at this hotel on Sunday 5th August 2007..On arrival I looked through the restaurent menu in the information packet in the bedroom and was plesantly surpirised at the choice. When I went down to the restaurent for dinner I was told it was only a limited menus which consitsed of traditional sunday dinner with beef, pork, chicken or... more

It probably was ok in the 80ies but now it's just awful. It starts with the outside - looks cheap, you go inside - it looks reasonable in reception but then you go past the bar & it STINKS of cigarette smoke from the bar and fatty greasy food from the kitchen. Going up the stairs my heart sank -... more

What I would describe as a Hotel with Character with all of Grantham centre within convenient Walking distance. Staff, service and breakfast selection very good with very good value, efficient catering for functions. Bar with good selection of Ales, Wines and Cider and comfortable modern socialable public areas but behind all this is a old warren of a building with... more