Firstly we payed for a prestige caravan and what we was given was awful dirty and smelly. Then went Back to reception where we was moved to bay cliffs 24 which was a beautiful private caravan in a beautiful location nothing for the children to do and the staff have no customer service skills what so ever and where at... More

We stayed at the haven site near grange over sands for the 4th time this April. This time it was not the same. The entertainment was very poor and the singers looked shabby most in every day black pants and tops at times looking scruffy and shabby.One evening it was suppose to start at nine but never started untill nearly... More

We stayed at Lakeland the weekend of 10th May. Upon arrival we were greeted by a friendly gentleman who checked us in and walked us around to the pitches and gave us a choice if which we could stay on. Check in was quick and we had no problems On Friday we ate from the chip shop which was lovely,... More

This is our second time visiting a Haven holiday park and I think it might be the last. Our first trip (Dorset) was great but sadly Lakeland seem to have got it all very wrong. Initial impressions were great, the reception staff were happy to let us check in an hour early and we were given all the information we... More

Touring park getting better every year euro pitches great park warden very helpful weekend shows good spoilt by very loud femail yellow coat hosting kids shows bars and tables kept clean also bar prices expensive first round for a party of 12 £50 +

Having just returned from haven Lakeland with my daughter and granddaughters I felt there needed to be more for toddlers when the live lounge was closed which was most of the day. If the weather is wet there is only the restaurant to sit. There are no soft play areas for babies at this site. Also only one coffee machine... More

This was our first trip up north with the Sun holidays. We cannot fault it one bit. We arrived early and the staff were fine with this gave us our key to the caravan. The caravan was lovely very bright and modern and spotlessy clean. we saw so much beautiful scenery it was out of this world. We would of... More

well , we,ve just arrived home , and cant wait for a night in front of my tv with my children and have fun ! . terrible holiday , expensive , no atmostphere , and children to entertain them selves , play area awfull , not for young children , and very run down , no slides in swimming pool... More

Booked a 3 night break through sun holidays,never been to Lakeland before so thought we would give it a go,few hours drive away from home,arrived to very good swift check in,no fuss,caravan was nice on first impressions,bedding hadn't being put on but the staff was straight on it,..site was very clean,pool was lovely and good size,kids booked to go on... More