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All 21 Gateshead hotels

Ravensdene Lodge

2.5 of 5
55 Consett Road | Lobley Hill, Gateshead NE11 0AN, England
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Ravensdene Lodge
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42%
Ranked #13 of 21 hotels in Gateshead
Most recent review
4 of 5 stars Reviewed 10 May 2013
Graeme M Sheffield, United Kingdom
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84 reviews from our community

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Traveller rating
    16
    19
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Date Rating
Sheffield, United Kingdom
1 review
4 of 5 stars Reviewed 10 May 2013

I work for a massive hotel chain, who has more than 650 hotels, so my expectations are very high. I stayed for one night on the 9/5/13 I arrived after finishing a long day at work so was a bit tired and grumpy but the receptionist, on check in, cheered me up with her friendly manner and made the check... More

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Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 3 April 2013

Came here for my stag doo 29/3/2013 i must say it was brilliant the staff were very helpful and polite, the rooms were very clean and the beds were so comfortable.The food was out of this world it was the best steak ive had!!! the bar is open until 4am what more could you ask for made my weekend very... More

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Stanley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 24 March 2013

we have been going to the resturant for a while now for our sunday lunch and the customer service here diabolical, great food but every week without fail they would make us feel unwanted and patronised. The staff would never acknowledge us with a friendly smile just a simple grunt! we would order our drinks they would not be brought... More

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2 of 5 stars Reviewed 11 March 2013 via mobile

Well a lot to be looked at place is a shambles! Food outstanding shame was like sitting in a school canteen!! Tables scattered all over bar area!! Staff here there and everywhere. No customer service at all!! Very run down and disapointed! Won't be back

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ravensdene, Manager at Ravensdene Lodge, responded to this review
26 March 2013

In response to the review dated 11th March 2013 Thank you for your review. I am dissapointed to hear that you have not enjoyed your experience here at The Ravensdene Lodge Hotel. I can however state the following: We are exceptionally busy on Sundays for the Carvery which is priced at £7.95 for Starter and Main Course, and we use... More

Aberdeen, Scotland, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 March 2013

Myself and another 9 guys from Aberdeen stayed here in Feb for a stag do. I would have to say for the minimal price we paid to stay here I thought the rooms were pretty good, not that we seen much of them. Flat screen tvs and all the usual extras you should expect for twice the price or more.... More

Was this review helpful? Yes 2
ravensdene, Manager at Ravensdene Lodge, responded to this review
26 March 2013

In response to the review dated 1.3.13 Thank you for your review. We really appreciate all the positive feedback, it really does help boost staff morale! We are undergoing refurbishment this year and do hope to see you all again! Regards More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 January 2013

would like to say the stay would of been bad if it wasn't for the food and the night porter called Craig, he was the most polite and well dressed person in hotel, you should make him manager and then the hotel would get better. ps have you got gorden Ramsey working in your kitchen cos the food was out... More

Was this review helpful? Yes 1
ravensdene, Manager at Ravensdene Lodge, responded to this review
26 March 2013

In response to the review 9.1.13 Thank you for your review. We value all members of staff and they are one of the core reasons to our success here at The Ravensdene Lodge Hotel. We are undergoing a refurbishment programme here at the hotel and do hope you return again. More

Gateshead, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 January 2013

After reading the previous review about Xmas day - I would just like to say we have been coming to the ravensdene lodge for many months and are always in every Sunday to have the carvery. Which is the best carvery in the north east. My wife and I really enjoy going there. We were there on Christmas Day and... More

Was this review helpful? Yes 4
ravensdene, Manager at Ravensdene Lodge, responded to this review
26 March 2013

In response to the review dated 5.1.13 Thank you for your comments, as a regular customer here at the hotel, we would like to say thank you for supporting us and thank you for your positive comments. They really do mean a lot to us and help boost staff morale. We all worked extremley hard over the Christmas Period and... More

newcastle
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 26 December 2012 via mobile

Food was really good but the chefs are wasted in this establishment the owners are very rude and treat their staff absolutely terribly. The toilets and bar area were absolutely filth and smelly. However the dining area was ok and the food fantastic without the chefs and the young dark haired lad who runs the bar the place would be... More

Was this review helpful? Yes 2
ravensdene, Manager at Ravensdene Lodge, responded to this review
26 March 2013

In response to the review 26.12.12 Thank you for comments. Firstly I would like to point out that the Owners were not present on Christmas Day. The mentioned male staff was the responsible supervisor who was supposed to upkeep the routine inspections of the public areas to ensure that they were clean. I can however point out that after inspecting... More

cumbria
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 12 December 2012

We stayed here last week for a madness concert. When we arrived on the Saturday we decided to eat dinner in the hotel. It was one of the nicest meals I have had. Steak and chips with home made chips. The rooms were very clean but could definitely do with an update. The bed was comfy and flat screen TV... More

Was this review helpful? Yes 3
ravensdene, Manager at Ravensdene Lodge, responded to this review
26 March 2013

In response to the review dated 12.1.12 Thank you for your comments they are much appreciated. We hope to see you again. More

stratford upon avon england
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 9 December 2012

Stayed for one night (saturday) and was worried about previous reviews and what i had booked - Overall it was fine, we had a refurbished room (top floor rooms) nice comfy bed, flat screen tv, tea and coffee etc etc Room was clean and the heating worked increddibly well !! (Turned it off as too hot) Had excellent service from... More

Was this review helpful? Yes 1
ravensdene, Manager at Ravensdene Lodge, responded to this review
26 March 2013

In response to the review dated 9.12.12 Thank you for your comments. Tripadvisor can be quite tedious when looking through hotels, as a lot of times people will not comment if they have had a good experience, yet anyone who has had a bad one will most indefinatley put a review on. For the thousands of people who walk through... More

 
 
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Additional Information about Ravensdene Lodge

Also Known As:
Ravensdene Hotel Gateshead
Address: 55 Consett Road | Lobley Hill, Gateshead NE11 0AN, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 21 hotels in Gateshead
Price Range: £
Hotel Class:2.5 star (2.5*)
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