Came here for my stag doo 29/3/2013 i must say it was brilliant the staff were very helpful and polite, the rooms were very clean and the beds were so comfortable.The food was out of this world it was the best steak ive had!!! the bar is open until 4am what more could you ask for made my weekend very... More

we have been going to the resturant for a while now for our sunday lunch and the customer service here diabolical, great food but every week without fail they would make us feel unwanted and patronised. The staff would never acknowledge us with a friendly smile just a simple grunt! we would order our drinks they would not be brought... More

Well a lot to be looked at place is a shambles! Food outstanding shame was like sitting in a school canteen!! Tables scattered all over bar area!! Staff here there and everywhere. No customer service at all!! Very run down and disapointed! Won't be back

Myself and another 9 guys from Aberdeen stayed here in Feb for a stag do. I would have to say for the minimal price we paid to stay here I thought the rooms were pretty good, not that we seen much of them. Flat screen tvs and all the usual extras you should expect for twice the price or more.... More

would like to say the stay would of been bad if it wasn't for the food and the night porter called Craig, he was the most polite and well dressed person in hotel, you should make him manager and then the hotel would get better. ps have you got gorden Ramsey working in your kitchen cos the food was out... More

After reading the previous review about Xmas day - I would just like to say we have been coming to the ravensdene lodge for many months and are always in every Sunday to have the carvery. Which is the best carvery in the north east. My wife and I really enjoy going there. We were there on Christmas Day and... More

Food was really good but the chefs are wasted in this establishment the owners are very rude and treat their staff absolutely terribly. The toilets and bar area were absolutely filth and smelly. However the dining area was ok and the food fantastic without the chefs and the young dark haired lad who runs the bar the place would be... More

We stayed here last week for a madness concert. When we arrived on the Saturday we decided to eat dinner in the hotel. It was one of the nicest meals I have had. Steak and chips with home made chips. The rooms were very clean but could definitely do with an update. The bed was comfy and flat screen TV... More

Stayed for one night (saturday) and was worried about previous reviews and what i had booked - Overall it was fine, we had a refurbished room (top floor rooms) nice comfy bed, flat screen tv, tea and coffee etc etc Room was clean and the heating worked increddibly well !! (Turned it off as too hot) Had excellent service from... More